Settings and activity

134 results found

1. Billing User License

   9 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Nov 9, 2023

2. Splashtop SOS

   205 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Sebastien Trivino supported this idea  ·  Oct 19, 2023

3. Veam

   189 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Oct 19, 2023

4. Hardware inventory

   586 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Oct 19, 2023

5. While a technician is establishing a connection with a device, Splashtop currently does not provide information about the specific user who

   3 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 21, 2023

6. contacts

   1 vote

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Sebastien Trivino commented  ·  Sep 21, 2023  ·  Edit…  ·  Delete…

   You can use field customisation to create a "Notes" field

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7. AI ticketing translated in French

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 21, 2023

8. Ticket automation rules for time base conditions scenarios

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Aug 8, 2023

9. Tree View Organization of Devices

   12 votes

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   1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Aug 8, 2023

10. Ability to detect if a device alarm has already created a ticket

    6 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

11. edit costumer suvery

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

12. Need information on report when a device was last rebooted, disconnected and powered on

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

13. Have more options from the integration inside atera. Dahboard, etc

    7 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

14. Active Directory on premises servers Users manage

    8 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

15. Add 'last technician note' as a snippet for email templates

    24 votes

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    10 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sebastien Trivino commented  ·  Aug 8, 2023  ·  Edit…  ·  Delete…

    Functionality not yet implemented :'(

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    Sebastien Trivino commented  ·  Jun 16, 2023  ·  Edit…  ·  Delete…

    Why hasn't this functionality been integrated yet?

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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

16. See authors of scripts

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 20, 2023

17. Different level subscriptions for individual techs

    8 votes

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    3 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Sebastien Trivino commented  ·  Jun 16, 2023  ·  Edit…  ·  Delete…

    Have an account dedicated solely to customer management / billing management / product management / ticket creation (telephone source) without paying the price of a full subscription.
    Perhaps add this type of account at a certain subscription level or set a specific price for this type of account.

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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

18. Subscription customisation

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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    Sebastien Trivino shared this idea  ·  Jun 16, 2023

19. Fortinet Integration

    61 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sebastien Trivino supported this idea  ·  Jun 16, 2023

20. Closed and Resolved Ticket on the Customer Portal

    51 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sebastien Trivino supported this idea  ·  Jun 16, 2023