Settings and activity

132 results found

1. Billing User License

   10 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Nov 9, 2023

2. Splashtop SOS

   224 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Sebastien Trivino supported this idea  ·  Oct 19, 2023

3. Veam

   206 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Oct 19, 2023

4. While a technician is establishing a connection with a device, Splashtop currently does not provide information about the specific user who

   4 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 21, 2023

5. contacts

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Sebastien Trivino commented  ·  Sep 21, 2023  ·  Edit…  ·  Delete…

   You can use field customisation to create a "Notes" field

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6. AI ticketing translated in French

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 21, 2023

7. Ticket automation rules for time base conditions scenarios

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Aug 8, 2023

8. Tree View Organization of Devices

   12 votes

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   1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Aug 8, 2023

9. Ability to detect if a device alarm has already created a ticket

   6 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Aug 8, 2023

10. edit costumer suvery

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

11. Need information on report when a device was last rebooted, disconnected and powered on

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

12. Have more options from the integration inside atera. Dahboard, etc

    7 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

13. Active Directory on premises servers Users manage

    10 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Aug 8, 2023

14. Add 'last technician note' as a snippet for email templates

    28 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Sebastien Trivino commented  ·  Aug 8, 2023  ·  Edit…  ·  Delete…

    Functionality not yet implemented :'(

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    Sebastien Trivino commented  ·  Jun 16, 2023  ·  Edit…  ·  Delete…

    Why hasn't this functionality been integrated yet?

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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

15. See authors of scripts

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 20, 2023

16. Different level subscriptions for individual techs

    8 votes

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    3 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Sebastien Trivino commented  ·  Jun 16, 2023  ·  Edit…  ·  Delete…

    Have an account dedicated solely to customer management / billing management / product management / ticket creation (telephone source) without paying the price of a full subscription.
    Perhaps add this type of account at a certain subscription level or set a specific price for this type of account.

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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

17. Subscription customisation

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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    Sebastien Trivino shared this idea  ·  Jun 16, 2023

18. Fortinet Integration

    69 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

19. Closed and Resolved Ticket on the Customer Portal

    54 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

20. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023