Different License Types
The ability to have different licenses for different types of employees. For an example a tech that is hired for helpdesk only does not need the Quickbooks integration. It would be nice to be able to hold the Growth license as the owner and the Pro license for the tech. It would also be beneficial to have a billing only license type for bookkeepers.
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Bhavesh Raja commented
Maybe Atera can sell different license types. I would like to have a "cheaper" user license to apply only to the customer for their own tenant, read-only or admin etc. Example; MSP licenses for full pricing and restricted licenses for the MSP depending on their roles and the customer license for managing only one tenant etc.
Jarrod Cocker commented
+1 billing only type license. One user logging in for a few hours once a month to do billing shouldn't need to be paying the same amount as a helpdesk technician accessing the product all day every day.
Aaron Elliott commented
YES!!! It's like they didn't realize that more than IT people work at MSPs. Nancy from accounting and Stacy who's in sales do not need any access to much of anything, except for customer information, billing, and maybe the shared calendar that doesn't exist yet.