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5 results found

  1. Allow CC and BCC on all ticket replies, whether using desktop or mobile app

    10 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jarrod Cocker commented  · 

    How is BCC not an option at all on a ticket?

    Jarrod Cocker supported this idea  · 

  2. disable new interface

    8 votes

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    3 comments  ·  Ideas and Feedback  ·  Admin →
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    Jarrod Cocker commented  · 

    So much wasted space.

    Jarrod Cocker supported this idea  · 

  3. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    796 votes

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    39 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jarrod Cocker supported this idea  · 

  4. Search - Custom fields

    57 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Jarrod Cocker supported this idea  · 

  5. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Jarrod Cocker commented  · 

    +1 billing only type license. One user logging in for a few hours once a month to do billing shouldn't need to be paying the same amount as a helpdesk technician accessing the product all day every day.