Search - Custom fields
Search bar should be able to search agent by custome field value.
By example, we have a "Username" field, and it would be great if we are able to search this information quickly.

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Alex Noce commented
Everyone needs to open a ticket with support and send them a screenshot to these ideas. 4 years later this idea should be implemented, or we need a concrete reason for why it cannot be implemented.
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Aaron Butler commented
I see that this request goes back to 2021. Three years later, I would like to throw in my strong support for this feature to be added.
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Tony Garcia commented
Yes, please! We have a custom field for locations and have over 70, this would be a huge time saver not have to to scroll and look through all them to find the correct location!