Settings and activity

36 results found

1. Customer Contact

   75 votes

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Michael Cudjoe supported this idea  ·  Feb 18, 2022

2. Password History

   131 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Michael Cudjoe supported this idea  ·  Feb 18, 2022

3. Adding Notes - Documentation

   97 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Michael Cudjoe supported this idea  ·  Feb 16, 2022

4. Devices Tab

   100 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Michael Cudjoe supported this idea  ·  Feb 16, 2022

5. knowledge

   34 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 16, 2022

6. Chat feature from the mobile app.

   70 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Michael Cudjoe supported this idea  ·  Feb 16, 2022

7. Allow for customization of columns on ticketing screen

   334 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Cudjoe commented  ·  Feb 15, 2022  ·  Edit…  ·  Delete…

   This is 100% needed each column should be sortable as well there should be an option to choose what columns are shown on the page.

   Save Submitting...
   Michael Cudjoe supported this idea  ·  Feb 15, 2022

8. Device columns

   81 votes

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   6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Michael Cudjoe supported this idea  ·  Feb 15, 2022

9. Automation based on technician reply

   38 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Michael Cudjoe supported this idea  ·  Jan 26, 2022

10. Ticket Checklist

    298 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Michael Cudjoe supported this idea  ·  Jan 25, 2022

11. Free Dashboard Account

    914 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

12. Include network mapping

    106 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Cudjoe supported this idea  ·  Jan 25, 2022

13. Auditability and compliance

    69 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

14. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    184 votes

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    29 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Cudjoe supported this idea  ·  Jan 25, 2022

15. Overall improvement of Patch Management

    329 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

16. Attendance System for remote workers

    79 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

17. Active Directory Devices sync

    200 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Cudjoe supported this idea  ·  Jan 25, 2022

18. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Cudjoe supported this idea  ·  Jan 25, 2022

19. Project Ticket

    239 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Cudjoe supported this idea  ·  Jan 25, 2022

20. Merge Agents

    165 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Cudjoe supported this idea  ·  Jan 25, 2022