Settings and activity

36 results found

1. Customer Contact

   76 votes

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   5 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 18, 2022

2. Password History

   133 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 18, 2022

3. Adding Notes - Documentation

   98 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Michael Cudjoe supported this idea  ·  Feb 16, 2022

4. Devices Tab

   102 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 16, 2022

5. knowledge

   36 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 16, 2022

6. Chat feature from the mobile app.

   70 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 16, 2022

7. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Cudjoe commented  ·  Feb 15, 2022  ·  Edit…  ·  Delete…

   This is 100% needed each column should be sortable as well there should be an option to choose what columns are shown on the page.

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   Michael Cudjoe supported this idea  ·  Feb 15, 2022

8. Device columns

   86 votes

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   10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 15, 2022

9. Automation based on technician reply

   40 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 26, 2022

10. Ticket Checklist

    308 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Michael Cudjoe supported this idea  ·  Jan 25, 2022

11. Free Dashboard Account

    949 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

12. Include network mapping

    110 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

13. Auditability and compliance

    69 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

14. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

15. Overall improvement of Patch Management

    336 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

16. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

17. Active Directory Devices sync

    208 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

18. Choose number of devices to view per page

    173 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

19. Project Ticket

    245 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

20. Merge Agents

    171 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022