Settings and activity

36 results found

1. Customer Contact

   75 votes

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 18, 2022

2. Password History

   132 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 18, 2022

3. Adding Notes - Documentation

   97 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Michael Cudjoe supported this idea  ·  Feb 16, 2022

4. Devices Tab

   102 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 16, 2022

5. knowledge

   35 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 16, 2022

6. Chat feature from the mobile app.

   70 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 16, 2022

7. Allow for customization of columns on ticketing screen

   343 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Cudjoe commented  ·  Feb 15, 2022  ·  Edit…  ·  Delete…

   This is 100% needed each column should be sortable as well there should be an option to choose what columns are shown on the page.

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   Michael Cudjoe supported this idea  ·  Feb 15, 2022

8. Device columns

   84 votes

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   8 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Feb 15, 2022

9. Automation based on technician reply

   39 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Cudjoe supported this idea  ·  Jan 26, 2022

10. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

11. Free Dashboard Account

    925 votes

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    25 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

12. Include network mapping

    109 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

13. Auditability and compliance

    69 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

14. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

15. Overall improvement of Patch Management

    329 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

16. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

17. Active Directory Devices sync

    205 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

18. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

19. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022

20. Merge Agents

    166 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Michael Cudjoe supported this idea  ·  Jan 25, 2022