326 results found
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Allow agent to be installed silently via Intune
Pretty straightforward. Allow the Atera agent to be installed silently via Intune, like it could previously. The agent can be installed silently via GPO on a domain, and Intune / Azure AD is just the next iteration of that.
5 votes -
Streamline Agent for HelpDesk, Chat and Registration
Overall we're happy with Atera, but I after migrating from a competing solution I think the agent installation package could be enhanced. It would be better for everyone if perhaps the ability to opt into Helpdesk and/or Chat with a checkbox be added to the installer. Additionally if done silently, with a command line switch. It would also be handy if one could pre-register the HelpDesk for contacts. These enhancements would improve efficiency greatly.
2 votes -
Remote Live View
Kaseya has this feature that allows an admin to view the user's screen without actually remote controlling in. This allows an admin to check if the user is actively working.
6 votes -
Exclude retired devices from remote monitoring contract type
Contracts of the type "Remote Monitoring" currently includes all agents - also retired once. This means that a client will keep paying for unused clients.
I was told by support to manually check our hundreds of customers for "online since" devices and correct the billing every month.
There must be a way to exclude retired devices in the contract5 votes -
Allow Linux computers the ability to be a monitoring agent for SNMP, Network Discovery, etc. devices?
We would like to put our own linux system at a users site to monitor SNMP instead of relying one of the clients systems.
3 votes -
System shutdowns should either report under the "Last Reboot Time" or in their own category.
I was told they are not the same, but it is basically the same. You want to know when the system was rebooted/shutdown. I had a client that hadn't rebooted, but they shutdown their machine every night. The system reports this as uptime, which is very wrong.
2 votes -
Deploy local user
When using Kaseya, I was able to deploy a local user (with local admin settings or regular) to workstations as long as the agent was active. This could be extremely useful when a new machine is setup, etc. or if we need to gain access to the machine but don't have a local/domain login.
11 votes -
Multiple threshold profiles on device
Add ability to add multiple threshold profiles onto device
e.g. one for device monitoring (disk space, cpu usage) and add another for monitored events or services
132 votes -
Linux- additional OS agent support
Please add Centos as a Linux distribution for agents. Thanks!
9 votes -
OneDrive for Business monitoring, is it running, up to date any sync issues
I'd like to see the addition of OneDrive for Business monitoring, is it running, up to date, any sync issues and an alert option
25 votes -
Link to thresholds from agent threshold popup.
When in agent, and you click on one of the profiles, it would be handy to have link\button to take you to the thresholds so you can create or edit. Instead of having to click Admin > Thresholds. Just a quicker way to get there.
1 vote -
Silent install on mac devices
We can install the agent silently on Windows devices, this same feature should be available on mac devices
11 votes -
how nice would it be to be able to see and sort machines by uptime??
how nice would it be to be able to see and sort machines by uptime??
not so much a report but a display in devices
but if only a report then lets go with report
15 votes -
Ability to install Atera agent using Active Directory Group Policy
It would be nice to be able to push the Atera agent install using Active Directory group policies. For instance you could target and Active Directry group, like production and push the agent out to all of the devices in the group.
9 votes -
Dynamically move agents to customers folders
Dynamically assign an agent to a customer folder based on the device host name
e.g PC name = Customer-Admin-01 is moved to the Admin folder for that customer4 votes -
Ability to archive retired devices
I want to be able to show my customers what machines have been replaced over the replacement cycle, so I do not want to delete retired machines from atera, I want to be able to mark them as retired and exclude them from everything except a retired assets report.
The current system of hide devices not seen for X days is not the same thing, Just because a device has not been switched on for say 300 days, does not mean that I do not need to know of it's existence for the fixed assets register.
318 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Ability to put agents into folders via Atera API
Atera's API already lets me create and delete folders, we have a project coming up where we're going to have to move all of a client's PCs based on their names, and it would be much easier if we could use the atera API to automate it.
This could also help our deployment process, if we could use an API call to put a new PC into it's required folder immediately.8 votes -
Traffic monitor
Problem:
Currently it is possible to use a graph to display the CPU usage and memory usage.
I would like to also monitor the network traffic on the server to better understand how much data is going in and out. This can help to investigate on potential issues especially on server.Improvement:
Make it possible to monitor the traffic on a specific agent and display it in an extra graph showing inbound/ outbound traffic per timeframe and in total (E.g. 150GB within the last 24 hours).Benefit:
This will help to identify peak times on that server from network perspective…29 votes -
timemachine Backups
Someway to view the timestamp the last timemachine backup occured on a Mac agent
3 votes -
Agent Summary Errors (Details)
Receiving emails which is cool, but need a way or a details list of what the errors mean. And then maybe what sollutions can be followed to resolved the error messages on the Agent Summary.
1 vote
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