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Offline Software Inventory

For some strange reason software inventory only works when a machine is online, yet the information is already in your database but you cannot report on an individual offline asset.

If a machine breaks and is replaced by another asset, we need to know what software was installed on the machine before it broke.

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Nathan Ramsden-Lock shared this idea  ·   ·  Report…  ·  Admin →

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  • DAVE MCPHERSON commented  ·   ·  Report

    Yes, very useful. There seems to be very little information available when a system is off line. The patch information is gone as well. It would be useful to have that information available, even though the system is down.

  • Sandeep H - Cogenesis commented  ·   ·  Report

    I think I still can get that info from the reports. But yes, it will be great to have that feature directly from the machine even if its offline.

  • WABSYS Support commented  ·   ·  Report

    Good, this would have saved my team a load of grief today with a customer who couldn't remember what he had installed until he tried to use it...

    Even better for a one button software installer script generator to ease re-install of software.

  • Harald Alberts commented  ·   ·  Report

    I agree with this. If a machine breaks and is replaced by another asset, we need to know what software was installed on the machine before it broke.

  • Mike ThompsonBrown commented  ·   ·  Report

    No, it was not released.
    Thank you for making patch information available for offline machines.
    But the request is:
    Can we see all the installed software on a machine when it is offline?
    This is a critical piece of information that should always be available.

  • Cesar Gonzalez commented  ·   ·  Report

    Product Team, i think that isnt the option that the users want, (We want the option of software Inventory)

    to view the software installed in the agent in case of OS Reinstall...

  • David Yoder commented  ·   ·  Report

    I agree with this. There have been several instances where having this information while the endpoint is off would have been really nice.

  • Technik User commented  ·   ·  Report

    We would love to see the Software Inventory feature to become more robust. This would be a vital point, as often machines are not online when we want to check up on them.