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326 results found

  1. Need to be able to link a device to a custom asset

    10 votes

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  2. Integration with Supremo (as team viewer)

    5 votes

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  3. have a tool that we can either send the dmarc reports to or upload to and have an aggregate domain report.

    4 votes

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  4. The limit on only 5 software installs an hour from Chocolatey package manager is terrible, I often want to install software across a whole lab of computers. With that limit it makes the software deployment tools almost completely useless. There should not be a limit on that at all.

    2 votes

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  5. It would be great to manage MDM device through Atera using Miradore.

    2 votes

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  6. Add the ability to take control of PCs running linux to perform maintenance on linux in desktop mode

    9 votes

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  7. eset for south africa

    2 votes

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  8. Monitor and manage servers performance and uptime, get insight over the real-time status of Active Directory, IIS, SQL Server, Microsoft Exchange, VMware, Hyper-V. Power Off, start and restart VMs, lock and unlock AD user account, and allow password resets all from the dashboard or mobile app

    283 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. This surprised me, but apparently apps that are installed by Ater's Chocolatey integration cannot actually be uninstalled the same way. Wouldn't it make sense to allow silent uninstall of software the same way Atera installs it?

    I think this is yet another case for allowing us access to the choco command. There have been several instances where this would have been extremely useful...

    203 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. Google Workspace Intergration.
    Using Atera for internal IT it would be great to be able to:
    + sync users, OU and groups for support portal.
    + sync assets such as company owned devices
    + using Google (shared) Drive for storing documentation.
    + SSO with Google for atera techs and support-portal users.

    32 votes

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  11. 3cx ticket integration, when a new call comes in open a ticket and log the call time within the ticket.

    19 votes

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  12. NEED:
    We need to be able to verify through API the INVOICED (True/False) of any time entry.

    EXPLANATION:
    Currently, the only way to find out whether a billable time entry has been invoiced is to run the "Timesheet Report", export everything (because you can't filter by billable and invoiced status), export to excel and filter.

    WHY:
    We came across multiple instances where we have an old time entry that someone did not make it to invoicing and doesn't show on the invoice batch screen. Being that THE HEART OF MSP business is to bill for time spent, we need to…

    5 votes

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  13. Customer data BackUp to Synology Servers managed by the IT support provider, not only Acronis and Axcient. More precis to be, let's say Syno Active Backup for business integrated in Atera, Syno Cloud Sync, Syno Hyper Backup or Syno Snapshot Replication.

    8 votes

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  14. Would like to see a Third-party app integration for Titan HQ. Personally, I like the idea of having these third-party apps in the Atera portal, and I do not find a solution for Spam/Encryption/Archiving without having to go out of the eco system.

    3 votes

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  15. Vade Secure integration

    2 votes

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  16. Techdata integration

    2 votes

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  17. Threatlocker has added some more features to their products such as Thirdwall and some more and they are not available in Atera. It would be great if you guys can add those features.

    4 votes

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  18. Integration with more antivirus solutions, Eset for example.

    65 votes

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  19. Mon Expert en Gestion Accounting Integration.

    1 vote

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  20. WhatsApp Integration - from Whatsapp, it would open tickets in Atera with convo

    20 votes

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