ScreenConnect
I would like the ability to reference 1 install per customer or to be able to just connect to ScreenConnect with an Atera account. This could be as simple as automating the process for remote accessing a PC in ScreenConnect or allowing for there to be 1 ScreenConnect install per customer. This would allow us to stay organized in ScreenConnect while also allowing us to integrate our applications for ease of use. The way it's currently setup you would need 1 universal installer for SC which removes the ability to stay organized. At the very least add this option on the customer level so we can manually add the install info for that customer.
Joseph Lindquist
shared this idea
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Andrew Vandagriff
commented
we need this ability critically, atera has customers, connectwise has customers - it'd be amazing to be able to integrate it and connect via the existing customer structure. Right now, atera only connects with the base of the connectwise domain, and has no ability to designate customers/clients/folders within