341 results found
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Gocardless
Go cardless (in the UK) is one of the only ways to set up direct debits (automated monthly payments)
For customers with contracta this being integrated, even linking their account to the customer and if they cancel it limits there benefits1 vote -
Connection status to an Agent
Would like to see some kind of status, if someone is currently connected to a device. Meaning, I go through all the steps of making a connection to the point it starts to paint the desktop and then I get a message that someone else is already connected. Just would be nice to know that before hand, and possibly who is connected, before going through those steps, and find another method.
Our team mostly uses Splashtop for our remote connections.
40 votes -
Office 365 Integration
What would your perfect Office 365 integration look like?
Let us know what do you think about it.1,531 votes -
I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added
I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added. One of those enhancements includes credit card payment integration with companies such as Stripe and Paypal. They allow you to post links in both the email invoice and on your website for your payment portal for the customer. Their invoice portal also shows when an invoice is overdue etc. They even have a timeclock feature that is added to keep track of your and your teams individual time working. They also have a service…
5 votes -
OntheClock Timecard Integration
Consider an integration for ticket times with www.ontheclock.com
This request is similar to the request for QuickBooks time already under consideration
1 vote -
Faronics Deep Freeze.
This would be a good app integration, I use this for a number of windows endpoints that are in use by the public use. A reboot and the PC is set back to its original state. They have several offerings, a standard suite and an enterprise suite. This would be a good addition.
1 vote -
Intune
Provide a UWP app for Intune AutoPilot for MDM and deployments over the cloud.
12 votes -
Add Microsoft Defender integration
Some clients are simply using the built in Windows Anti-virus "Defender". Seems to me that should be better integrated into the Atera echosystem.
319 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Connect to computer that we are not monitoring
sometime i have employees working from home and need to connect to their home computer to help them but i do not have the Atera client installed. it would be helpful to be able to send them a link to use to get connected to them.
32 votes -
Have more options from the integration inside atera. Dahboard, etc
Have more options from the integration inside atera. Dahboard, etc
6 votes -
On-Call System Integration
Please come out with an integration into on-call systems such as Pager Duty and Ops Genie.
1 vote -
Calendar (Calendly) Scheduler
The service allows customers to easily schedule appointments with our technicians for either an in-person visit or remote repair. Similar to Calendly.com, customers can choose from the available free times in our technician's calendar to set up a convenient appointment. Once the customer selects a time, both parties will receive a calendar invite to confirm the appointment. This process ensures a smooth and efficient scheduling experience for our customers.
7 votes -
RemotePC
Would be great to have a direct connection with iDrive's Helpdesk RemotePC. Would be a simple integration and provide an acceptable / affordable alternative remote connection method as SplashTop has its issues and so does AnyDesk.
1 vote -
Ticketing
Freshdesk Integration or features like that
2 votes -
Microsoft Teams
It would be nice if Atera will integrate Microsoft Teams to his platform. For example Atera could deliver alerts over a Teams Channel and not only via email.
384 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Integration with ClickUP
Integration with ClickUP
2 votes -
Watch guard Integration
Watch guard Integration
7 votes -
Integration of Innovaphone myApps telephonie.
Integration of Innovaphone myApps telephonie.
2 votes -
Malwarebytes features
Hi everybody,
I would like to know if you are planning to include in the Malwarebytes offer these two features:
AppBlock
Mobile SecurityCordiali saluti / Best Regards
4 votes -
API Feature
Is it possible to allow the current API ton include Serial Number, Device Manufacturer, or Device Model.
2 votes
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