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341 results found

  1. As an end user of Atera, I'd like to suggest the integration of ScribeHow with your knowledge base and the development of a repository for support guides. Implementing ScribeHow could revolutionize how we access and utilize documentation, offering an efficient way to create, maintain, and share detailed, step-by-step visual guides. This enhancement would significantly improve user experience, allowing users like myself to quickly find clear, comprehensible answers to our questions. It promises to foster user independence, reducing the frequency and necessity of direct support inquiries. By adopting this feature, Atera could streamline its information dissemination and troubleshooting support, enriching both…

    3 votes

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  2. Tool will scan servers and PCs for sensitive files containing SS#, DL#, Card Info, etc.
    A report will be generated for each device along with a .txt file containing a list of file paths, which could be then feed into a script or encryption system.

    What about a tool which would encrypt sensitive documents and provide key management to end user as well as a back door for IT or designated key custodian.

    32 votes

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  3. It would be nice to have an API connector for each client that pulled alerts from a tenant giving more of a single pain of glass. It would also allow some level of management of the tenant,

    29 votes

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  4. Zero Tier est une application de VPN léger et gratuite pour une utilisation personnelle de 25 clients max
    très facile à mettre en œuvre

    1 vote

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  5. It would be great to have RustDesk as an alternative to Splashtop/AnyDesk/TeamViewer/Screenconnect.

    If possible best would be to have the option to also use an onprem rustdesk server.

    2 votes

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  6. please add Bomgar as a remote access integration for existing bomgar users

    2 votes

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  7. Atera needs functionality to monitor Windows Server Backup.

    15 votes

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  8. Please can you do a integration with smart deploy to allow a alternative application for application and driver updates to Chocolatey.

    3 votes

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  9. Bit-defender has Integrity Monitoring which is a great security feature, upon inquiring with bit-defender and confirmation from Atera support this feature isn't available for instances integrated with Atera. We can see the Integrity Monitoring but unable to apply any of the rules.
    Need this to be turned on to meet PCI requirements and enhance overall end-points security.

    62 votes

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  10. PandaDoc is an amazing platform for document creation, e-sign, quote builder, has tons of community-made templates, and lots of other features. Since I only see 1 option for document creation and e-sign in the application store, this would be a welcome addition. Being able to pull in contract rates to a pandadoc quote builder document, MSA, SLA, SOW, etc would be an awesome feature!

    1 vote

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  11. I would like the ability to reference 1 install per customer or to be able to just connect to ScreenConnect with an Atera account. This could be as simple as automating the process for remote accessing a PC in ScreenConnect or allowing for there to be 1 ScreenConnect install per customer. This would allow us to stay organized in ScreenConnect while also allowing us to integrate our applications for ease of use. The way it's currently setup you would need 1 universal installer for SC which removes the ability to stay organized. At the very least add this option on…

    10 votes

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  12. Another push for Freshbooks integration, it looks like its been over 2 years since it was last commented on.
    I don't know if there was an API before, but there definitely is one now:
    https://www.freshbooks.com/api/start
    Hopefully that helps!

    2 votes

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  13. It would be nice to have a direct integration with Rewst.io. so all automations from licences, onboarding / offboarding. could be filtered in and out of Atera to keep an overview of what is happening.

    2 votes

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  14. It would be nice to have the ability to make a MS Teams call to the contact within a ticket.

    2 votes

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  15. Would be nice if the Atera API had the ability to deactivate users just like the front end portion of the website.

    1 vote

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  16. When synchronising contacts, e.g. to BitDefender, not only should the e-mail address of the main contact be pre-filled, but the first name and surname should also be transferred directly.

    1 vote

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  17. When creating a new script using an .msi or .exe, it would be nice to be able to add in another step like adding in a PowerShell script that runs after the .msi or .exe installs.

    1 vote

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  18. Guardz is an Israeli-based company and can go a long way toward being a turn-key solution for security compliance. It provides fantastic data for Annual Security Risk Assessments and Compliance standards. Would be great if we were able to leverage this through Atera as part of your offering!

    3 votes

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  19. Would love a similar integration for MacOS as exists for Windows devices with TeamViewer.

    1 vote

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  20. It would be nice to have something like Zoho Assist integrated as an alternative to Splashtop SOS, as Zoho even has a free option, which would be perfect for someone who only occasionally needs use an attended log in, and doesn't want to pay for a full Splashtop SOS account.

    3 votes

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