369 results found
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Network Utilization Monitoring
Have a way to monitor or see Network Utilization in a device metrics chart for the max, avg, upload, download for the network? For instance, if a site is claiming issues with their network, I would like to see if a device that is being monitored by our ATERA is using up the network bandwidth. Note: I am a small business MSP and most of my clients don't have the network hardware in place to monitor in detail this information.
41 votes -
Auto assign customers to devices
You should be able to install an agent on a device and the system should be able to assign it to the correct customer based on the domain of the customer or some other attribute in the customer details
2 votes -
TPM 2.0
I am trying to gather information on all devices which do not have TPM 2.0. I saw someone asked about this earlier but I would like to addon to it. I would also like to see the TPM 2.0 TPM 1.2 and No TPM option in the Devices > Filters > advanced Filter > first option to narrow PC results.
4 votes -
Pre-canned Device image instead of Company Logo/Pciture
Instead of panning through the Name of the device it would be quick and easy to have a picture of a device. A pre-canned illustration imagery of the device type. For instance if it's a AP have a picture of an access point instead of company image for better identification. I usually sort by company anyhow so having a picture of company logo doesn't really benefit much.
2 votes -
Desktop client
Create a desktop client. Would help with notifications as well as quick one-click access.
4 votes -
filter ip
Ability to filter by more IP information including gateway, dhcp server and dns servers.
2 votes -
Add Last login user to advanced filters
Would like to be able to filter device searches by user name
1 vote -
Devices > Filter Options
In Devices, Would be amazing to add the following options into filter so you can sort ascending / descending
* Details (yep im ocd)
* Availability
* Available Patches2 votes -
Filter by Empty Custom field
Filter by empty customer field: i would like to be able to filter the device view by a certain custom field that is empty (n/a).
2 votes -
Separate Software & Hardware updates - Add column to show only Driver Updates
It would be very helpful to either be able to hide Hardware Driver Updates from showing in the available updates count OR create a separate column only listing Hardware Driver Updates. The two are completely separate and each have their own importance. It's confusing after a patch automation run to see a number showing as if you still have missing patches on a device. Then you click in to the device to see it's all hardware driver stuff. I would like to see software and hardware separated into different columns / categories as it relates to patching. Thank you for…
57 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Microsoft RDP
The ability to use Microsoft RDP over SSH to servers.
10 votes -
Ability to create global folders
Ability to create global folders and assign tags to devices.
Performing maintenance on client servers currently have to go into each client then log into the server one by one which is cumbersome.
Having a global folder where we can see a table of devices, which client they belong to would make maintenance and script running much easier.
Example: It'd be much easier when doing manual backup checks to just have a list of all tagged servers in a global folder so we can just log in one after the other rather than have to navigate to the client, find…
1 vote -
Fassword flow
Opening a Password manager like the one on the customer level under the Agent- Edit instead of having either "view" or "add". That way you can do all in one place and save the clicks of going into both.
1 vote -
Automap device to customer
Rather than manually adding the devices to a client / customer allow automation to detect either the external IP or internal domain name and then map accordingly.
Some of my clients rebuild their machines regularly and it would be handy to have these automap rather than having to ensure they are associated with the correct customer constantly.
7 votes -
battery
Allow filtering by Battery health, to get a list of devices with battery under x %
6 votes -
Admin to end someone's remote connection
Ability for admin to kick someone out of a remote connection.
1 vote -
Device Active Status
I would like to be able to specify whether a device is Active or Inactive. Furthermore, I would like this setting to be changed automatically based on the Last Seen date. If a managed device has not been seen in say 45 days, it should be changed to Inactive and not show up as a managed device on my monthly invoices to a client.
This is sort of a pain point for me. There are some devices that companies have as backups or are less frequently used. In this case, I can't bill them for a device that hasn't checked…
1 vote -
device view
In Device View, I would like to see the same options after selecting folders, as I would see when I am looking at all devices, mainly the Patch, Perf, and the other Icons. I know I can still get to this via Manage, but didn't know why the icon option disappears when filtered by folder.
1 vote -
User Admin Rights
Show if the user logged into a device has Local Admin Rights or not.
9 votes -
GET API call for workstations
We need a API end point for getting all workstations listed under a client.
2 votes
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