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63 results found

  1. Email technician when they have been @ tagged on an internal note of a ticket

    209 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Justin Hofland supported this idea  · 

  2. Active Directory integration for new users

    182 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Justin Hofland supported this idea  · 

  3. alert when agent uninstalled

    1,321 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Justin Hofland supported this idea  · 

  4. Hardware inventory

    458 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Justin Hofland supported this idea  · 

  5. MS Office Updates

    586 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Justin Hofland supported this idea  · 

  6. Ubiquiti Integration

    682 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Justin Hofland supported this idea  · 

  7. Display the email address logged into Microsoft office

    2 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Justin Hofland supported this idea  · 

  8. Microsoft Integrations : 365 / Azure / Defender / Defender for Cloud

    22 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Justin Hofland supported this idea  · 

  9. Auto CC or BCC Email Addresses on Ticket Replies

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Justin Hofland supported this idea  · 

  10. link to a ticket on mobile opens the app rather than web page

    9 votes

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    Planned  ·  0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Justin Hofland supported this idea  · 

  11. Splashtop - Ability to See When a Technician is Already Connected to a Session

    8 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Justin Hofland supported this idea  · 

  12. Notification on Ticket Assignment

    72 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Justin Hofland supported this idea  · 

  13. auto-correct or spell check on ticket response

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Justin Hofland supported this idea  · 

  14. list of activated devices for "work from home"

    7 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Justin Hofland supported this idea  · 

  15. Additional information on why a script failed

    76 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Justin Hofland supported this idea  · 

  16. Report to show computers that do not meet the requirements for Windows 11

    301 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Justin Hofland supported this idea  · 

  17. Powershell & CMD.exe Launch Options

    65 votes

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    8 comments  ·  Ideas and Feedback  ·  Admin →
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    Justin Hofland supported this idea  · 

  18. Choose colour of internal notes and replies

    10 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Justin Hofland supported this idea  · 

  19. Apple Business Manager

    17 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Justin Hofland supported this idea  · 

  20. Print a Ticket

    108 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Justin Hofland supported this idea  · 
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