Choose colour of internal notes and replies
I'm finding it at times very difficult to distinguish the difference in colour from Internal Notes and External Replies. Is it possible for the background colours of the response to mimic the button colours ie: yellow for internal, and pink for external for ease of identification? or give us the ability to choose our own colour choices?
11
votes
Dariusz Pawlak
shared this idea
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Jesse Osby
commented
I just ran into a problem with this, where I waited for days for a user to reply to something that turned out to be an internal comment, but I thought it was a regular one because I didn't correctly recognize the different shade of yellow