Splashtop - Ability to See When a Technician is Already Connected to a Session
A marker that shows if a technician, and which, is currently connected to a device's Splashtop session. Currently, the only way to find out is by getting the popup message when trying to connect. Even then, if you have more than 2-3 technicians, you don't see who's on it so you have to message around and wait for responses. This would be a convenient time saver.
8
votes
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