Settings and activity

53 results found

1. Mobile App Improvements

   746 votes

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   Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

2. Office 365 Integration

   1,587 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

3. Improved Customized Dashboard

   1,565 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

4. Password protect the Atera agent from end-user uninstalls

   1,618 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Justin Hofland supported this idea  ·  Apr 30, 2024

5. REASSIGNING CREATED TICKETS TO SCHEDULED TICKETS

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

6. second technician

   19 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

7. Integration with UniFi Cloud

   997 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

8. Customer Portal Should Include Assets

   68 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Justin Hofland supported this idea  ·  Apr 30, 2024

9. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

10. Activity Status "Awaiting on customer reply" should stop the SLA as well

    111 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

11. Enhanced Monitoring and Screen Capture Feature in Atera RMM

    19 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

12. Fix Chat

    15 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

13. Timesheet Report Sort by Time Entry Date

    11 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

14. Battery Health Report

    273 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

15. Multiple devices per contact

    140 votes

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    20 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

    Justin Hofland supported this idea  ·  Apr 30, 2024

16. Sound and Notification for Replies

    20 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

17. Hiding Atera, Anydesk or splashtop Icons in system tray

    67 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

18. HTTP / HTTPs Admin Portals for Devices

    78 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

19. Microsoft Licensing integration

    196 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

20. Change management

    163 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024