Settings and activity

55 results found

1. Mobile App Improvements

   714 votes

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   Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

2. Office 365 Integration

   1,542 votes

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   Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

3. Improved Customized Dashboard

   1,543 votes

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   Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

4. Password protect the Atera agent from end-user uninstalls

   1,578 votes

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   28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Justin Hofland supported this idea  ·  Apr 30, 2024

5. REASSIGNING CREATED TICKETS TO SCHEDULED TICKETS

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

6. second technician

   14 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

7. Integration with UniFi Cloud

   941 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Justin Hofland supported this idea  ·  Apr 30, 2024

8. Customer Portal Should Include Assets

   63 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

9. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Justin Hofland supported this idea  ·  Apr 30, 2024

10. Activity Status "Awaiting on customer reply" should stop the SLA as well

    101 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

11. Enhanced Monitoring and Screen Capture Feature in Atera RMM

    16 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

12. Fix Chat

    12 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

13. Timesheet Report Sort by Time Entry Date

    10 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

14. Battery Health Report

    261 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Justin Hofland supported this idea  ·  Apr 30, 2024

15. Multiple devices per contact

    76 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

16. Sound and Notification for Replies

    20 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

17. Hiding Atera, Anydesk or splashtop Icons in system tray

    54 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

18. HTTP / HTTPs Admin Portals for Devices

    68 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

19. Microsoft Licensing integration

    167 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024

20. Change management

    149 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 30, 2024