Settings and activity

25 results found

1. Have the ability to display notes in the REVERSE order of creation

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Carmine Di Iulio shared this idea  ·  Mar 3, 2023

2. Edit Ticket Notes

   253 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

3. Adding Notes - Documentation

   98 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

4. Ability to split out email into a new ticket

   38 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

5. Feature Roadmap

   34 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

6. Floorplan

   99 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

7. Desktop notifications

   100 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

8. Allow for customization of columns on ticketing screen

   355 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

9. Ability to assign a contact to multiple devices for work from home

   175 votes

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   9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

10. bitdefender integrity monitoring

    64 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

11. Employee Onboarding/Offboarding Feature

    880 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

12. Install agent on Synology, QNAP or Raspberry Pi

    375 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

13. Office license type

    483 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

14. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

15. Network Discovery: Security Audit

    977 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

16. Documentation Management

    1,261 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

17. Office 365 Integration

    1,591 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

18. Improved Customized Dashboard

    1,573 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

19. 3cx integration

    211 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

20. Integration with UniFi Cloud

    1,005 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023