Settings and activity

26 results found

1. Have the ability to display notes in the REVERSE order of creation

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Carmine Di Iulio shared this idea  ·  Mar 3, 2023

2. Notes under customers

   30 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

3. Edit Ticket Notes

   235 votes

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   24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

4. Adding Notes - Documentation

   87 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

5. Ability to split out email into a new ticket

   34 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

6. Feature Roadmap

   31 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

7. Floorplan

   86 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

8. Desktop notifications

   95 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

9. Allow for customization of columns on ticketing screen

   291 votes

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   39 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Carmine Di Iulio supported this idea  ·  Mar 3, 2023

10. Ability to assign a contact to multiple devices for work from home

    166 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

11. bitdefender integrity monitoring

    64 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

12. Employee Onboarding/Offboarding Feature

    843 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

13. Install agent on Synology, QNAP or Raspberry Pi

    343 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

14. Office license type

    434 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

15. Mobile App Improvements

    714 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

16. Network Discovery: Security Audit

    946 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

17. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

18. Office 365 Integration

    1,542 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

19. Improved Customized Dashboard

    1,543 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023

20. 3cx integration

    200 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Di Iulio supported this idea  ·  Mar 3, 2023