Settings and activity

71 results found

1. list of activated devices for "work from home"

   7 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Danny Stergiadis supported this idea  ·  Nov 23, 2023

2. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   822 votes

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   41 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Danny Stergiadis supported this idea  ·  Nov 23, 2023

3. Product Qty on Hand and Serial numbers

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Danny Stergiadis shared this idea  ·  Nov 23, 2023

4. One time secret password

   4 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Danny Stergiadis shared this idea  ·  Aug 30, 2023

5. New Ticket Actions

   31 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Danny Stergiadis supported this idea  ·  Mar 14, 2023

6. Information of deleted devices/agents

   3 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Danny Stergiadis supported this idea  ·  Jan 21, 2023

7. Retain tickets, notes, emails when a customer is deleted

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Danny Stergiadis supported this idea  ·  Jan 21, 2023

8. We want to be able to disable/enable a client without losing the data

   6 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Danny Stergiadis commented  ·  Jan 21, 2023  ·  Edit…  ·  Delete…

   Further to this, data should be linked to the customer not the contact. Currently tickets are directly related to contact, and contact is related to customer. When you delete a contact who was fired at customer location all tickets and underlying data are deleted. This should not happen. Employees come and go...we are not billing that employee or have to answer to them. We answer to management at our customer. This needs to change.

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   Danny Stergiadis supported this idea  ·  Jan 21, 2023

9. Detailed reporting of work from home users

   20 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Danny Stergiadis supported this idea  ·  Jan 21, 2023

10. Work from Home report

    44 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Jan 21, 2023

11. Auto-assign tickets with initial reply

    67 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Jan 17, 2023

12. Central Signature for all employees

    8 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Jan 17, 2023

13. Download all our own data and customer data from Atera

    15 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Jan 17, 2023

14. Integrations for Dynamic Billing

    21 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Jan 17, 2023

15. Email All Clients

    25 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Jan 11, 2023

16. Ability to limit statuses at the tech role level.

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Danny Stergiadis shared this idea  ·  Sep 15, 2022

17. Integration with UniFi Cloud

    1,008 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Sep 15, 2022

18. Password protect the Atera agent from end-user uninstalls

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    1,649 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Sep 15, 2022

19. Ticket Lock

    34 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Danny Stergiadis supported this idea  ·  Sep 15, 2022

20. Add Connect for device end points that are not computers.

    5 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Danny Stergiadis shared this idea  ·  Jun 9, 2022