Settings and activity

22 results found

1. Filtering Idea: By Urgency

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Tim Lewis shared this idea  ·  Jun 9, 2022

2. Activity Log

   6 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Tim Lewis supported this idea  ·  May 26, 2022

3. White label mobile app for your customers

   385 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Tim Lewis supported this idea  ·  May 20, 2022

4. Revamped Helpdesk Agent

   341 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tim Lewis supported this idea  ·  May 20, 2022

5. Employee Onboarding/Offboarding Feature

   864 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Tim Lewis supported this idea  ·  May 20, 2022

6. Atera Dark Mode

   1,755 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Tim Lewis supported this idea  ·  May 20, 2022

7. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Tim Lewis supported this idea  ·  May 20, 2022

8. Network Discovery: Security Audit

   968 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Tim Lewis supported this idea  ·  May 20, 2022

9. Integration with Direct messages systems

   840 votes

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Tim Lewis supported this idea  ·  May 20, 2022

10. Documentation Management

    1,250 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

11. SNMP: MIB import instead of manual OID typing

    1,026 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

12. Office 365 Integration

    1,570 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

13. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

14. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

15. Allow for customization of columns on ticketing screen

    337 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

16. Contacts delete

    29 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

17. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

18. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

19. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022

20. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tim Lewis supported this idea  ·  May 20, 2022