Settings and activity

53 results found

1. Warranty Information Collection

   520 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Mar 14, 2023

2. Battery Health Report

   272 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Mar 14, 2023

3. Office 365 Integration

   1,581 votes

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Mar 14, 2023

4. Allow More White Label Options

   437 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Mar 14, 2023

5. Trigger script after monitored device goes down

   6 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Sep 12, 2022

6. Mobile App Improvements

   742 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Nov 5, 2024

7. Modify ticket description and keep timer running

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luis Chavez shared this idea  ·  Jul 8, 2022

8. "Warning" when resolving a ticket without adding time entry

   137 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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9. Ticket Lock

   34 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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10. Ticket Checklist

    302 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

11. Add a button to bring back the timer if you've closed it already

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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12. White Label Login Portal For Technician

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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13. Invoice tickets per month

    5 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luis Chavez shared this idea  ·  Jun 2, 2022

14. Assign multiple technicians to a ticket

    404 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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15. Dashboard - Tickets closed per technician

    7 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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16. Password protect the Atera agent from end-user uninstalls

    1,612 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Luis Chavez supported this idea  ·  Jan 3, 2022

17. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jan 3, 2022

18. Add ability to remove technicians

    129 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jan 3, 2022

19. Hypervisor monitoring and management

    128 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jan 3, 2022

20. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jan 3, 2022