Settings and activity

53 results found

1. Warranty Information Collection

   519 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Mar 14, 2023

2. Battery Health Report

   272 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Mar 14, 2023

3. Office 365 Integration

   1,575 votes

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Mar 14, 2023

4. Allow More White Label Options

   437 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Mar 14, 2023

5. Trigger script after monitored device goes down

   6 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Sep 12, 2022

6. Mobile App Improvements

   740 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Nov 5, 2024

7. Modify ticket description and keep timer running

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luis Chavez shared this idea  ·  Jul 8, 2022

8. "Warning" when resolving a ticket without adding time entry

   136 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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9. Ticket Lock

   34 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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10. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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11. Add a button to bring back the timer if you've closed it already

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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12. White Label Login Portal For Technician

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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13. Invoice tickets per month

    5 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Luis Chavez shared this idea  ·  Jun 2, 2022

14. Assign multiple technicians to a ticket

    402 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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15. Dashboard - Tickets closed per technician

    7 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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16. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Luis Chavez supported this idea  ·  Jan 3, 2022

17. Project Ticket

    242 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jan 3, 2022

18. Add ability to remove technicians

    128 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jan 3, 2022

19. Hypervisor monitoring and management

    128 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jan 3, 2022

20. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jan 3, 2022