Settings and activity
58 results found
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333 votes
Luis Chavez
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967 votesLuis Chavez
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37 votesLuis Chavez
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1 voteLuis Chavez
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15 votesLuis Chavez
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12 votesLuis Chavez
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3 votesLuis Chavez
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346 votes
An error occurred while saving the comment Luis Chavez
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822 votesLuis Chavez
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274 votesLuis Chavez
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1,593 votesLuis Chavez
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440 votesLuis Chavez
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6 votesLuis Chavez
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758 votesLuis Chavez
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227 votes
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34 votes
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323 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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6 votes
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23 votes
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14 votes
An error occurred while saving the comment Luis Chavez
commented
Invoice tickets according to the hour’s work during the month and not just based on the status resolved or closed. Some tickets may take a couple of months to be resolved, but we need to bill our clients per month on the hours already worked.
Luis Chavez
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a way to configure the agent to be activated with or without chat from the install and to have the agent keep the settings even if you create a new profile (currently you need to activate everything even if it was already activated) add "tools" commands that the user can execute like a flush dns or basic things so users can perform basic troubleshooting tasks without our intervention.