Settings and activity

55 results found

1. Scan QR code on the mobile app.

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Nov 5, 2024

2. knowledgebase on mobile app

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Nov 5, 2024

3. Mobile app

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Nov 5, 2024

4. Anydesk Remote on mobile APP

   13 votes

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   3 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Nov 5, 2024

5. Ability to attach photos to cases on Mobile app

   20 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Nov 5, 2024

6. Chat feature from the mobile app.

   70 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Luis Chavez supported this idea  ·  Nov 5, 2024

7. Password Manager

   310 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Luis Chavez supported this idea  ·  Apr 2, 2024

8. Update Chocolatey Script to a newer version

   212 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Luis Chavez supported this idea  ·  Apr 2, 2024

9. Office license type

   463 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Luis Chavez supported this idea  ·  Apr 2, 2024

10. Alert when agent uninstalled

    1,478 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Luis Chavez supported this idea  ·  Apr 2, 2024

11. Report to show computers that do not meet the requirements for Windows 11

    397 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Luis Chavez supported this idea  ·  Apr 2, 2024

12. Email technician when they have been @ tagged on an internal note of a ticket

    317 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Apr 2, 2024

13. Free Dashboard Account

    912 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Apr 2, 2024

14. Hardware inventory

    639 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Apr 2, 2024

15. Connect to computer that we are not monitoring

    35 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jul 14, 2023

16. Customize Right Click Menu

    35 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jul 14, 2023

17. Ticket automation process with self healing

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Luis Chavez shared this idea  ·  Jul 14, 2023

18. Self Service Portal for Software Installation

    26 votes

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    4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jul 14, 2023

19. Assign a contact to multiple customers. a contact is manager of multiple customers. He can't see tickets from multiple customers. Help!

    13 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jul 14, 2023

20. Shared Authenticator

    12 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Luis Chavez supported this idea  ·  Jul 14, 2023