Invoice tickets per month
Invoice tickets according to the hour’s work during the month and not just based on the status resolved or closed. Some tickets may take a couple of months to be resolved, but we need to bill our clients per month on the hours already worked.
5
votes
Luis Chavez
shared this idea
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Mike
commented
I fully agree. If a ticket cannot be closed by the end of the month, we still should be able to invoice the time recorded on the ticket.