Settings and activity

34 results found

1. Employee Onboarding/Offboarding Feature

   884 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Garrett Walls supported this idea  ·  Jul 20, 2025

2. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   819 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Garrett Walls supported this idea  ·  Mar 16, 2024

3. Password Manager

   319 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Garrett Walls supported this idea  ·  Mar 16, 2024

4. Update Chocolatey Script to a newer version

   220 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Garrett Walls supported this idea  ·  Mar 16, 2024

5. Live screenshot of device to see user activity

   438 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Garrett Walls supported this idea  ·  Mar 16, 2024

6. Alert when agent uninstalled

   1,497 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Garrett Walls supported this idea  ·  Mar 16, 2024

7. Email technician when they have been @ tagged on an internal note of a ticket

   333 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Garrett Walls supported this idea  ·  Mar 16, 2024

8. Free Dashboard Account

   966 votes

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   32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Garrett Walls supported this idea  ·  Mar 16, 2024

9. MS Office Updates

   791 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Garrett Walls supported this idea  ·  Mar 16, 2024

10. Ubiquiti Integration

    966 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Garrett Walls supported this idea  ·  Mar 16, 2024

11. Integration with UniFi Cloud

    1,007 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Garrett Walls supported this idea  ·  Aug 29, 2023

12. Integration with Direct messages systems

    854 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Garrett Walls supported this idea  ·  Aug 29, 2023

13. Network Discovery: Security Audit

    978 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Garrett Walls supported this idea  ·  Aug 29, 2023

14. Dark Mode

    1,935 votes

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    124 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Garrett Walls supported this idea  ·  Aug 29, 2023

15. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    193 votes

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    31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Public Roadmap.

    Best regards,

    The Atera Team

    Garrett Walls supported this idea  ·  Jun 14, 2022

16. Assign multiple technicians to a ticket

    416 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Garrett Walls supported this idea  ·  Jun 14, 2022

17. Device columns

    88 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Garrett Walls supported this idea  ·  Jun 14, 2022

18. Option to assign multiple contacts to a ticket.

    23 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Garrett Walls supported this idea  ·  Jun 14, 2022

19. Ability to assign a contact to multiple devices for work from home

    175 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Garrett Walls supported this idea  ·  Jun 14, 2022

20. Ability to assign a device to a ticket regardless of contact

    28 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Garrett Walls supported this idea  ·  Jun 14, 2022