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Settings and activity

35 results found

  1. Employee Onboarding/Offboarding Feature

    873 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Garrett Walls supported this idea  · 

  2. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    804 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Garrett Walls supported this idea  · 

  3. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Garrett Walls supported this idea  · 

  4. Update Chocolatey Script to a newer version

    219 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Garrett Walls supported this idea  · 

  5. Live screenshot of device to see user activity

    435 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Garrett Walls supported this idea  · 

  6. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Garrett Walls supported this idea  · 

  7. Email technician when they have been @ tagged on an internal note of a ticket

    330 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Garrett Walls supported this idea  · 

  8. Free Dashboard Account

    953 votes

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    30 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Garrett Walls supported this idea  · 

  9. MS Office Updates

    783 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Garrett Walls supported this idea  · 

  10. Ubiquiti Integration

    954 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Garrett Walls supported this idea  · 

  11. Integration with UniFi Cloud

    998 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Garrett Walls supported this idea  · 

  12. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Garrett Walls supported this idea  · 

  13. Network Discovery: Security Audit

    974 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Garrett Walls supported this idea  · 

  14. Dark Mode

    1,906 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Garrett Walls supported this idea  · 

  15. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Garrett Walls supported this idea  · 

  16. Assign multiple technicians to a ticket

    408 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Garrett Walls supported this idea  · 

  17. Device columns

    86 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Garrett Walls supported this idea  · 

  18. Option to assign multiple contacts to a ticket.

    22 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Garrett Walls supported this idea  · 

  19. Ability to assign a contact to multiple devices for work from home

    173 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Garrett Walls supported this idea  · 

  20. Ability to assign a device to a ticket regardless of contact

    24 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Garrett Walls supported this idea  · 
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