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227 results found

  1. customer report

    126 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Doug Knapfel supported this idea  · 

  2. Manage Acronis backups from within Atera

    107 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Doug Knapfel supported this idea  · 

  3. Chat availability hours

    77 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Doug Knapfel supported this idea  · 

  4. Ability to purchase just 1 license for Network Discovery

    161 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Doug Knapfel supported this idea  · 

  5. Devices Tab

    96 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Doug Knapfel supported this idea  · 

  6. Project Ticket

    219 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Doug Knapfel supported this idea  · 

  7. RAID Monitoring for servers

    372 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Doug Knapfel supported this idea  · 

  8. Assign multiple technicians to a ticket

    383 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Doug Knapfel supported this idea  · 

  9. Ability to archive retired devices

    292 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Doug Knapfel supported this idea  · 

  10. Shared Threshold Library

    163 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Doug Knapfel supported this idea  · 

  11. Warranty Information Collection

    493 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Doug Knapfel supported this idea  · 

  12. Atera End-User License

    157 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Doug Knapfel supported this idea  · 

  13. Search bar enhancements

    285 votes

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    Planned  ·  16 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Doug Knapfel supported this idea  · 

  14. Revamped Helpdesk Agent

    335 votes

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    Under Review  ·  53 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Doug Knapfel supported this idea  · 

  15. Integration with Direct messages systems

    819 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Doug Knapfel supported this idea  · 

  16. Mobile Device Management

    2,241 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Doug Knapfel supported this idea  · 

  17. White label mobile app for your customers

    375 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Doug Knapfel supported this idea  · 

  18. Password protect the Atera agent from end-user uninstalls

    1,576 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Doug Knapfel supported this idea  · 

  19. Mobile App Improvements

    712 votes

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    Planned  ·  36 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Doug Knapfel supported this idea  · 

  20. Improved Billing

    274 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Doug Knapfel supported this idea  · 
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