Settings and activity

222 results found

1. option for multiple sites for customers

   6 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  March 31, 2024

2. Contacts

   6 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Doug Knapfel shared this idea  ·  March 31, 2024

3. Ability to create tickets that are master tickets with sub tickets attached to it. mainly for bigger projects.

   51 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  January 29, 2024

4. Patch Management

   12 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Doug Knapfel shared this idea  ·  January 29, 2024

5. granular reports for software patch management

   3 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  January 29, 2024

6. Endpoint Patch Management - Third Party Software

   4 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  January 29, 2024

7. Axcient x360 Sync

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Doug Knapfel shared this idea  ·  January 24, 2024

8. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   161 votes

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   26 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   An error occurred while saving the comment
   Doug Knapfel commented  ·  December 20, 2023  ·  Edit…  ·  Delete…

   We have customers/users who have multiple devices (Work PC, Home PC, Laptops, Tablets...), so this would be very helpful.

   Save Submitting...
   Doug Knapfel supported this idea  ·  December 06, 2021

9. Customers with multiple office locations

   13 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  December 20, 2023
   Doug Knapfel shared this idea  ·  October 14, 2023

10. Can we enable RMM for the tablet or smartphone?

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  December 19, 2023

11. Network Bandwidth Threshold

    3 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Doug Knapfel shared this idea  ·  December 08, 2023

12. Internet Bandwidth Speed Test

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  December 08, 2023

13. On-site check-in and Customer sign-off upon completion.

    3 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  November 24, 2023

14. Custom Timezones for Customers

    6 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  November 15, 2023

15. Patch Dashboard View

    48 votes

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    3 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Doug Knapfel supported this idea  ·  November 14, 2023

16. Customize Dashboard and Reports

    47 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Planned  ·  AdminMunaAssi (Director of Product Marketing, Atera) responded

    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    
    

    We are planning to embed Looker by Google, the industry leading tool for report generation. With this enhancement, a new set of reports will be made available to view on our Growth and Power tiers.  Users on our Power tier will be able to create their own custom reports to display the information they need to make data-driven decisions, every time.

    
    

    Stay tuned for our Product Release notifications

    Doug Knapfel supported this idea  ·  November 14, 2023

17. Notes or description section on Invoice

    37 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    Doug Knapfel supported this idea  ·  November 08, 2023

18. Modification for invoice template

    8 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  November 08, 2023

19. Dashboard - Compliance/Health Widgets

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel shared this idea  ·  November 02, 2023

20. Patch Management Notifications

    8 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Doug Knapfel shared this idea  ·  November 01, 2023