Settings and activity
215 results found
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30 votes
Doug Knapfel
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215 votesDoug Knapfel
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97 votesDoug Knapfel
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7 votesDoug Knapfel
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7 votesDoug Knapfel
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52 votesDoug Knapfel
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21 votesDoug Knapfel
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10 votesDoug Knapfel
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21 votesDoug Knapfel
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9 votesDoug Knapfel
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78 votesDoug Knapfel
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9 votesDoug Knapfel
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132 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
An error occurred while saving the comment Doug Knapfel
commented
It would be nice if we could assign multiple agents/devices to a single contact.
Example: Some contacts (users) have both a workstation & a laptop.
Example: Some contacts are the point contact for all computers (agents), so all communication will be sent to a single contact on the customer side for all devices/agents.
Doug Knapfel
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67 votesDoug Knapfel
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5 votesDoug Knapfel
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7 votesDoug Knapfel
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2 votesDoug Knapfel
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186 votes
An error occurred while saving the comment Doug Knapfel
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We have customers/users who have multiple devices (Work PC, Home PC, Laptops, Tablets...), so this would be very helpful.
Doug Knapfel
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29 votesDoug Knapfel
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Doug Knapfel
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The Patch Management within Atera is very limited and misleading. The dashboard and reporting is only focused on the Microsoft updates, so it gives customers a false sense of security thinking the device are completely patched and up to date.
Though Atera gives the option for creating automation to enable 3rd party patching via Chocolatey & Homebrew; there is no visibility into the status of those updates and are not reflected on the dashboard and reports. Ensuring that ALL products (e.g. Adobe, Citrix, Chrome...) are just as critical as applying Microsoft patches.
Atera should consider adding integrations with other software vendors (e.g. Bitdefender or Qualys) for Patch Management.