Settings and activity

26 results found

1. Mobile App Improvements

   749 votes

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   Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

2. Improved Customized Dashboard

   1,568 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

3. Office 365 Integration

   1,589 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

4. Integration with UniFi Cloud

   1,001 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

5. Password protect the Atera agent from end-user uninstalls

   1,619 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Progress Solutions supported this idea  ·  Mar 16, 2023

6. Allow More White Label Options

   438 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

7. Alert when agent uninstalled

   1,491 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

8. Password History

   134 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Sep 26, 2021

9. Assign multiple technicians to a ticket

   409 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Progress Solutions supported this idea  ·  Sep 26, 2021

10. Ability to archive retired devices

    320 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Progress Solutions supported this idea  ·  Sep 26, 2021

11. Revamped Notification Center: real-time, user-specific notifications with history, CTAs

    65 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Progress Solutions commented  ·  Aug 31, 2021  ·  Edit…  ·  Delete…

    Avery time we install PC agent we get notification about it, but after few hours or next day we don't have ability to see all notifications. We need notification history to go back at least 1 week.

    Save Submitting...
    Progress Solutions supported this idea  ·  Aug 31, 2021

12. Automate chat onboarding

    10 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 31, 2021

13. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 31, 2021

14. Add alert sound when you receive new message

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 31, 2021

15. Broadcast a message / also ability to scheduled a broadcast message.

    45 votes

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    9 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Progress Solutions shared this idea  ·  Aug 31, 2021

16. Screen / Monitors preview (somewhat blurred) before initiating remote session

    19 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Progress Solutions shared this idea  ·  Aug 31, 2021

17. Display when a user is working at the office or remotely

    49 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 25, 2021

18. Dark Mode

    1,909 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Progress Solutions supported this idea  ·  Aug 19, 2021

19. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 19, 2021

20. Employee Onboarding/Offboarding Feature

    874 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 19, 2021