352 results found
-
Filtering by number of available patches
a filter feature on patches to arrange the order by who has the most updates to the least
3 votes -
Use parameters in software bundles
Want to be able to assign default parameters to a software that are part of a software bundle
32 votes -
End time of IT automation profile
How can we be sure that an automation profile has REALLY finished? There is no option.. We need to see the end time of an IT automation profile.
Else we cannot guarantee our customers the patching and restarts in their time frame.This is just basic stuff and it is pretty annoying that you cannot be sure when a profile has REALLY finished. Atera needs to improve very much..
3 votes -
Webroot Deployment Automation
The ability to perform the existing Webroot installation action, but via an automation policy so that Webroot can be installed on all devices automatically.
31 votes -
Pass parameter/variable to auto-healing script
Currently, when a threshold alert fires, it is possible for the alert to trigger an auto-healing script to run. For example, if the Service that is being monitored stops, it is possible to assign a script to launch to start the service.
The problem is that you have to have a unique script for each service. It should be possible to pass or expose parameters/variables from the alert to the script. This way, we can develop generic scripts and reuse them for multiple threshold alerts.
28 votes -
With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device des
With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device desktops.
2 votes -
Alerts for tickets not updated
Would be great if we could alert a tech if a ticket they are assigned to has not been updated in a set period. This may also work to send a reminder email to a customer if they have not responded to a request within a set period.
Would prevent the tech from having to chase manually and remind them to keep tickets up to date.
9 votes -
Override threshold profile for device
e.g. a device has an additional service I want to monitor and to not create a new threshold profile, it would be easier and faster to override the current threshold profile with an additional service.
In our environment there are lots of different servers with different services to monitor and it takes a very long time to set up all threshold profiles for all different kinds of servers.24 votes -
New Ticket Actions
Please add new actions to the Ticket Automations - there are basically only options for sending emails, which won't help me. Please add the ability to trigger a script and the ability to trigger a webhook.
30 votes -
Patching: device off error
Patching: Would be nice to have a clearer message for when the device is off. When the device is off, they have an error message but it is not very clear, it doesn’t tell us that’s its because its offline. Would be nice to have a better error. Would be nice to then tell the enduser that this is why it didn't work and gives him two solutions: if its offline, then give him the possibility of turning on the computer via wake on lan.
1 vote -
IT Automation, Add Customer field
IT Automation, Add Customer field to setup screen. We have numerous jobs that are setup Per Customer.
2 votes -
Active and Inactive Patch Management jobs
Add the ability to toggle between Active and Inactive Patch Management jobs. And to SAVE that choice
2 votes -
Add Description field that also displays on Patch Management and IT Automation list page.
Add Description field that also displays on Patch Management and IT Automation list page, and the ability to Search on that description. At present we have to give our Automation Profiles very long names to help us determine what the job is for.
2 votes -
Multiple Script Execution Behavior in IT Automation Profile
Allow multiple scripts in one Automation Profile that are run individually and in order. Current behvior will run all scripts concurrently.
19 votes -
Install patches on multiple devices
Ability to install one or more updates to multiple devices or groups (folders) at once
4 votes -
Ability to email a technician when a ticket is about to breach SLA
Ability to email a technician when a ticket is about to breach SLA
16 votes -
share scripts
The abilities to share scripts that have variables. Currently you are not able to share scripts to the library that have variables set in them.
1 vote -
Windows Microsoft Store Updates
There seems to be a issue with MS Store downloading and installing updates automatically. I have to remote access each users machine, open the Store, select Library, then Get Updates for the majority of the apps on the machine to receive their updates. I have followed all of Microsoft's how-to-guides on how to resolve this issue, but it still persists.
I would like to see something in IT Automation or Agent function that includes scans for, validates, downloads, installs, and verifies installation for MS Store updates. It would be excellent if it could reference current CVEs during it's scan to…
4 votes -
Get Patch & Automation Profile Info via API
The ability to see if a Windows or Mac computer/server is associated with IT Automation Profiles, and which ones.
And posible to get IT Automation Profile via API.24 votes -
Run Automation Profiles on-demand on specific agents (like scripts)
It would be great to have the option to run an automation profile on a specific agent computer on demand, the way we can scripts. I know we can setup automation profiles, assign customers or agents, then run them on everything they are assigned to. That works fine most of the time. Having the option to not just run scripts on demand for specific agents, but also automation profiles the same way would save us a lot of support time. Possibly even running an automation profile on an alert, the way we can assign scripts now.
11 votes
- Don't see your idea?