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  1. Pre Patch Download. It would be nice if you could schedule the download of patches prior to the patch profile running. Some updates are large and this can greatly increase time to run patching. An option to download the patches prior to the patch installation would help improve readiness of patching and avoid conflicts with other scheduled tasks.

    2 votes

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  2. Automation Profiles should include filters AT MINIMUM for device type like server or workstation. Additionally folders should include automatic inclusion filters so you can automatically assign workstations or servers (at minimum) to folders.
    lastly, bulk manual addition of devices to folders should NOT be under "edit relations", that's for moving devices between clients, you should be able to easily move a device into a folder within a client without the opportunity to move it to another client.

    1 vote

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  3. Need the ability to push out windows updates en masse from the devices dashboard, similar to pushing a script to multiple computers or assigning an automation profile. This would come in handy when something was missed during a scheduled install or a batch of new machines.

    1 vote

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  4. The situation is sometimes clients download free software from the internet which might contain malware, to stop this, I am suggesting a feature in the Atera agent for controlling the UAC of the client. So whenever a client needs UAC admin access, The agent blocks him and in real-time notifies the technician about the authorisation request to approve/deny. If the technician approves the request, the Agent should autofill the Admin password which can be set from the Atera dashboard, and give the client access. If the technician denies it, the message should go to the client of admin denied and…

    2 votes

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  5. Have scripts to prompt for input. for example, if I wanted to create a new local user and add to the administrators group. I would run a script but have it prompt for the username and/or password.

    I have a script created and I can either have a set password for all my clients, BAD, or edit the script for each client I would like it ran on, not ideal.

    1 vote

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  6. In order to avoid code duplication between scripts and improve reusability and flow control on business-logic, it would be very interesting to have the possibility to make calls between scripts to other existing scripts. I mean, for instance, make calls on a powershell script to another existing powershell scripts:

    switch(some-needed-conditional){

    "if - A": [Call-to]::Atera-script-1
    "if - B": [Call-to]::Atera-script-2
    "if - C": [Call-to]::Atera-script-3

    }

    2 votes

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  7. We should be able to lock down certain scripts for Tech's only, keeping Admin scripts out of view. (Add a check-box or something to the Script Create\Edit screen)

    It would be nice if we could re-sort the scripts list by Script Name and have a check-box to select several scripts with an option to MOVE them to a different Category

    1 vote

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  8. 1) Can 'Date installed' be added to report?
    2) Can 'Excluded' column be added to Excel export?

    Thanks

    1 vote

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  9. A lot of scripts need to be installed on 1 workstation at a time and not on multiple workstations/devices at the same time. It would be really helpful to be able as you select multiple devices to run a script to be able to select if you want to run them simultaneously or consecutively (1 at a time). like when you are deploying a new tool and it needs to be added to 1 device at a time. So if you are rolling a script to 100 devices, and they need to be done 1 at a time, with this…

    1 vote

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  10. Windows update bandwidth delivery optimization feature. There is no way to currently cap said bandwidth through the Atera Agent. This would be a good feature to have when you have misconfigurations with jobs kicking off over 1000 agents simultaneously only to find out there is no way to see status of said jobs or kill jobs or cap ceiling during business vs non business hours. Also, have the option to pull OS updates via local WSUS server instead of Atera if possible would be a good thing to have.

    4 votes

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  11. It would be great to have a feature to allow for Microsoft patch roll back built into the product. This would be great when Microsoft puts out a patch that does not function as expected and thus affecting machine performance and/or non-functioning.

    Every product that I have used in the past offers this feature.

    13 votes

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  12. Return letter for all Cap users.

    Ticket is not requested properly Please don't use subject line for your whole issue.

    We received your message but noticed it was written entirely in uppercase letters. To ensure clarity and maintain a professional tone in our communications, we kindly ask you to resend your message with standard capitalization

    1 vote

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  13. Expand on the options for patch approval to include "Manually approved" and "Automatically Approved" so you can see which updates have pushed out without your review.
    Additionally being able to put patches "On Hold","To review" or "Pending Approval" rather than having to exclude them until you've been able to test and review them in your environment.

    2 votes

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  14. Some agents that are registered to a certain folder do not need our standardised new agents scripts and program installs as they don't sit on our primary domain so we would like to have an option to exclude a certain selection of folders from having the 'run profile' profile applied.

    2 votes

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  15. It would be extremely beneficial if there were logs of which patches were deployed to an agent in case of issues.

    We had a Mac device restart after receiving an update and it booted back into recovery with us unable to recover the device. Without knowing which patch this device received, we cannot exclude the patch from other devices. Instead we have to disable OS updates to avoid any additional device failures.

    5 votes

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  16. A calendar view for all of the automation profiles that shows the day and time of the week they are scheduled for. This would make for way more efficient planning of the automations, especially since it's already recommended to make a restart task a separate automation from other actions. This has caused us to have to create many duplicate profiles and has created an intensely muddy view of the automation profiles.

    1 vote

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  17. automation that triggers a healing script upon ticket creation , offering immediate response to issues and potentially resolving them without manual intervention

    3 votes

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  18. L'expression "ajouter un programme" est trompeuse.
    Ce serait plutôt "Ajouter une programmation" voire "Ajouter une récurrence".

    1 vote

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  19. "I propose the enhancement of the patch management task cloning feature to include the option of copying associated schedules. Currently, when I create a new client, I clone a predefined task named AAA - TEMPLATE with its preconfigured schedule. I have to manually recreate the schedules each time. It would be highly beneficial to extend the cloning functionality to include schedules, allowing for a more efficient and streamlined process. This enhancement would save time and effort by maintaining consistency in default update policies while providing flexibility for clients with unique scheduling preferences."

    2 votes

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  20. No Option for "Scripts"
    Below our case already shared with Bill Frankel and your Support Team:
    Basically we would like to have the ability to create VBScripts and distribute them to the devices we want them on it.

    Below one example of how we use the VBScripts to be able to distribute and push the script (before via Ninja without any issue) to All workstations and servers. We normally upgrade the version of the Dental Software that the practices use (PMS and Xray Software) and after the upgrade the install will push the icons by default, so we nee to…

    1 vote

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