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  1. No Option for "Scripts"
    Below our case already shared with Bill Frankel and your Support Team:
    Basically we would like to have the ability to create VBScripts and distribute them to the devices we want them on it.

    Below one example of how we use the VBScripts to be able to distribute and push the script (before via Ninja without any issue) to All workstations and servers. We normally upgrade the version of the Dental Software that the practices use (PMS and Xray Software) and after the upgrade the install will push the icons by default, so we nee to…

    1 vote

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  2. It would be amazing to see the same sort of information in Atera that Windows Settings shows when installing updates. Not only would it be great to see which patch is installing, as another customer mentioned, but even better would be seeing the progress of the installation such as a percentage status, like Windows shows.

    3 votes

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  3. In Ninja, we could install software based on whether it existed or not. This allowed me to automatically install the software if it was uninstalled for any reason or was missing from deployment. Even was able to generate an alert to the techs

    1 vote

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  4. Currently when creating ticket automation rules, under the "Set Field Value" for Technician, you a forced to assign a technician either by name or through Auto-assignment. However, in some instances automation rules for setting the tech to unassigned would be very useful.

    4 votes

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  5. I need some tasks to run every 15 min, the minimum right now is every 1 hour.
    Please add options to create custom interval in minutes

    1 vote

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  6. Hi team,

    I would love to see some live overview directly on the device detail page that shows automation jobs that are currently running on that device, as well as jobs that will be following with timestamps. This takes away the need to run the "Last process" reports and I see what is happening on my device in real time.

    6 votes

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  7. Would like an option to add files to a script, the other RMM we worked with had this option.

    2 votes

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  8. We believe it that it would be more flexible and efficient if you could have each automation profile have its on "Run on Offline Agents" range. As of now, it is one option for all of them. There are certain profiles/scripts that you would want to run on offline for longer periods of time than others. And also there might be some profiles that you do not want to run on offline agents at all. Making it so you can individually control that range with each profile would greatly improve efficiently and effectiveness.

    1 vote

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  9. Integrate with Azure logic apps to stop (deallocate) an Azure Virtual Machine after Windows patches and updates have been completed.

    1 vote

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  10. Actually, the Scheduler is really useless for us (and i think for most of your customers).

    We have the following patch schedules:

    Test: Thursday in PatchDayWeek
    Pilot: Thursday in PatchDayWeek + 1 Week
    Prod: Sunday in PatchDayWeek + 2 Weeks

    At the moment there is no option to get this running automatically.

    Perfect would be:

    Run X (Day, Week, Month) after Plan X

    Or Run X (Day, Week, Month) after 2nd (weekDay) of Month

    Any other ideas/solutions?

    1 vote

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  11. All the data that you store for a cutomer
    - customer_name
    - phone #
    - email domain
    - etc.

    should be variables that can be setup to be passed to the IT Automation script variables when you run a script that has variabels

    this way i can setup 1 IT Automation policy that has {[companyname]} variable... which then gets the companyname from the company that the agent is in...

    this would reduce the # of IT Automation policies we need to setup from many to 1... making everything way more dynamic

    1 vote

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  12. Recent Processes should include any automated activity that Atera does like patches and when it forces a reboot.

    6 votes

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  13. Automatically install ONLY defender security updates so we can create a patch automation just for this. It would be super handy for clients who don;t have the money to buy paid antivirus and adds value to us as their support solution.

    3 votes

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  14. To authorize a technician to patch workstations, you need to activate 3 options in the roles (Manage Patch and IT Automation, Manage Scripts and Server Remote Manage).
    This way of managing roles makes no sense and represents a security flaw.
    In my opinion, enabling the "Manage Patch and IT Automation" option alone should allow a technician to manage patches on workstations (with Manage Scripts and Server Remote Manage disabled).
    I don't want a novice technician to be able to administer the servers, let alone the scripts on which we often spend long hours.
    I hope that my request will be…

    1 vote

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  15. it would be very practical if a centralized backup management with automatic image deployment were implemented

    1 vote

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  16. A possibility to update software and apps that were not installed via chocolatey and homebrew would be a very important function. This should also be possible for installations that already exist when the Atera Agent was installed.

    10 votes

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  17. i would like to have the option to exclude "Preview Updates" from Patch-management. we dont need to be beta testers for Windows-Updates ^^

    4 votes

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  18. Patch Management Profiles should include options to configure a custom message to pop-up for the end users. It would be nice to be able to give users a warning notice letting them know of the updates and reboot. Give the users the ability to postpone the reboot for the number the Admin allows (3 or 5 times) and after the final warning the updates are applied and rebooted.

    8 votes

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  19. I want to call a script e.g. get-outlookplugins and this one gives back the information about the installed plugins. The last line in the script could be something like:
    [[Atera.Invoke ScriptName Enable-OulookPlugin.ps1 PluginName=$ResultSet]]
    It should then call the Script Enable-OutlookPlugin.ps1 and give the resultset or an value preselected for the variable PluginName.
    For this drop-down selection for script variables would be very helpful.

    I often use scripts to get an information needed in the next script. Maybe the chain or invoke can be enabled/disabled by runtime if atera sees that the script invokes another one. So in this example the…

    2 votes

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  20. 2 votes

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