Patch Filtering
Reporting Criteria.........When doing patches, if you exclude patches, they still show up in the reportings as overdue/missing. Example: I do not patch automagically say HARDWARE updates. When you do a patch report, it looks horrible because it showing as MISSING, which it IS, but INTENTIONALLY. There needs to be a way to filter out for reporting purposes to see truly "what is missing".
Jody Long
shared this idea
Hi,
We're excited to inform you that the feature you suggested exists in Atera: https://support.atera.com/hc/en-us/articles/16497496781980-Patch-Management-Dashboard
Sidenote: Patches will still be missing even if you exclude them either Globally (KB: https://support.atera.com/hc/en-us/articles/4477943130524-Patch-and-automations-settings-for-all-profiles#Excludepatches) or at the IT Automation Profile level (KB: https://support.atera.com/hc/en-us/articles/7887279377564-Patch-approval). The Device needs to report back online to reflect the changes.
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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Erick Johnson
commented
You can Filter The Patch Class to exclude "Hardware & Driver updates" in the Report filter, this works well for the reports, but I Would also like the Device list Dashboard not to show Missing patches if it is "Exclueded" in the Global Patch settings