368 results found
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Logfile
It would be great to have the ability to add a logfile to "monitored" devices.
In that case you could any change (p.e. userrights, diskspace, firmware update, ... ...).
Just to have a complete overview of the changes that were made during the time on any device.1 vote -
Pull IMEI from LTE/5G devices
We deploy a lot of LTE/5G capable devices. It would be helpful if the device IMEI could be fetched and displayed in the hardware info.
2 votes -
Agent Notifications - Video Conferencing apps - Zoom, MS Teams, etc.
Atera Devices and agent should be notify the state of video conferencing apps
such as (Zoom, MS Teams, Cisco Webex)
If it's active or running in background.
2 votes -
Work in the background without disturbing users
I would like to be able to perform tasks in the background, so the user is not disturbed. Just today, I had to confirm drive mappings, ut had to interfere with the users' workflow to do so. I know other remote software can do this to at least some degree.
7 votes -
show date and time of scheduled reboot
If a reboot is scheduled, it is not possible to see if a reboot is scheduled or when the reboot will happen. It would be helpful if the devices-view could show the date and time of the scheduled reboot. Maybe the "reboot required"-column could change to date/time if a reboot is scheduled. Or an additional column with date /time of the scheduled reboot could be added to the view?
22 votes -
Keep it simple : ( For MSP's )
[+] Group ( by Customer )
- Device 01
- Device 02
- Device 031 vote -
Manage "task manager"
Device > Manage > Task Manager
It would be nice to have a search field at the top, similar to Device > Manage > Software Inventory.9 votes -
RDP Option when Splashtop fails to connect
Splashtop works great most of the time but every once and a while, no matter how many times you try, it fails to connect. RDP as an option under "More Tools" would save the day. This is available in other RMM providers and works wonderfully.
7 votes -
Alert panel on device dashboard
The Alerts panel on the device dashboard currently is pretty useless. It would be nice to see some context beyond "2 potential CVE(s) detected" or "1 unmonitored device(s) have been detected. Atera's issue is that you have to jump to so many different dashboards just to get basic information. It would also be nice to see a remediation path on the device itself for the detected CVEs
3 votes -
Would be nice if device info would make a difference between domain and workgroup
Device info shows the Domain or Workgroup but does not tell what it is. Domain or Workgroup makes a hugh difference in troubleshooting
4 votes -
auto remove device after inactivity
It would great to have rules for devices to be auto removed from the RMM after X days/months of Inactivity
8 votes -
Functionality to create automatic maintenance schedules
Currently there is no option to create schedules where devices automatically go into, and out of, maintenance mode where no alerts are generated. This would be extremely useful as we have regular patching windows, client requested maintenance windows, etc where we need to make sure that no alerts are created. Thank you.
9 votes -
Enhanced Monitoring and Screen Capture Feature in Atera RMM
Enhance our monitoring capabilities by introducing a new feature similar to ActivTrak, which allows for advanced productivity tracking and the identification of suspicious activity on monitored computers.
We kindly request that Atera consider adding a feature that would enable us to:
Monitor Productivity: The new feature should provide insights into how employees are utilizing their time on company devices. This would include tracking application usage, website visits, and active/idle time, allowing us to identify potential areas of improvement in our workflows and employee productivity.
Capture Screenshots: To ensure transparency and security, the feature should include the ability to capture periodic…
19 votes -
LAPTOP as a device type
it would be nice to have LAPTOP as device type, since you have issued threshold for laptops
15 votes -
Connect to linux device with ssh on other port than 22
As for connecting to a linux device with ssh always tries port 22. We NEVER use thoid default port. I want to connect via ssh to any port given.
2 votes -
Personal Password
I am used to using Teamviewer where I can set a password that only I know before accessing the device. I even have the option to do MFA so I get prompted on my phone if I want to allow the remote connection into a device. These features would be great on Atera.
1 vote -
Wifi Management
The ability to remotely manage wifi networks. Including the ability to add a network name and password to a device for users who travel to different locations.
15 votes -
Device names cut off in new UI
The most recent UI update is causing the device names to be cut off and unreadable. That column in the device list also seems to be the only one that can't be resized. Can you please update the new UI device list so that the full device name is readable or so that the column can be permanently resized? Another improvement to help with this would be to get rid of the AI icon that now shows up beside each one. We don't need this and it further restricts space for the device name to be displayed.
1 vote -
File explorer in Devices
it would be nice to have a File Explorer feature in Manage Devices so we can open the File Explorer of a Device and check for files, folders, sizes etc without the need of connecting remotely. We should have the ability to take actions like deletion, rename etc such as the common windows file explorer.
9 votes -
Full device stats under favorites list
When you filter your devices into folders like we do (servers. workstations, production) You lose some important view that can only be viewed by the "all" tab I would like to see all the stats under the filtered folder view like patches, health and frankly all others.
3 votes
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