368 results found
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Device columns
The ability to view extra columns of useful data per device without having to click on a device, ie: device uptime, Availability Monitoring status, OS version.
88 votes -
Increase the record size for the Event Viewer from 1,000 to 10,000
When viewing a client system's Event Log through Devices -> [Deivce Name]-> Manage -> Event Viewer -> System, you have the drop down menu option to choose the number of records you want to view from 50 to 1000.
On ALL my client systems, the installed Atera agent logs Event ID 7045 just about every minute. Since this Atera agent event mainly consumes the System Event Log, the max Display option of 1000 records is not enough to view "real" records that are more than 18 - 24 hours old.
The Atera Event ID 7045 is normal operational behavior for…
4 votes -
Bulk Add Custom Field Parameters Via CSV Import.
Bulk Add Custom Field Parameters Via CSV Import.
Currently, when a new custom field is created, that field has to be filled out one device at a time by browsing to each device page. This takes way too much time. It would be much easier to be able to export a device list with the custom field(s) as a column in a CSV and then fill out the CSV and import to update the devices' customer field(s).8 votes -
Under the Device, under 'contact' would be nice to have "Assign device "
Under device, it would be nice to see under "contact" : assign contact for those devices that are not properly assigned. Would be easier to assign it there.
Makes it easier and smoother to assign it there if it's missing
2 votes -
Bulk On-Demand Software Inventory update / Software Inventory needs to show accurate information
Software inventory needs more accurate information. I install software but when running Advanced Conditions from the Devices section, they do not work reliably. If I manually do a Software Inventory operation, then go back, it will apply the filter properly. The refreshing is tedious, especially with hundreds or thousands of devices.
74 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We have consolidated similar ideas into this thread: http://atera.uservoice.com/forums/936306/suggestions/44003652
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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TPM 2.0
I am trying to gather information on all devices which do not have TPM 2.0. I saw someone asked about this earlier but I would like to addon to it. I would also like to see the TPM 2.0 TPM 1.2 and No TPM option in the Devices > Filters > advanced Filter > first option to narrow PC results.
4 votes -
Desktop client
Create a desktop client. Would help with notifications as well as quick one-click access.
4 votes -
Ability to filter devices by folders for ALL clients
It would be great to be able to list and filter devices by folders for ALL clients in Devices - Filters
2 votes -
Raise Threshold policy limit from 30
Currently there is a limit to how many items can be in a policy this is between 30 and 50 as sometimes it works and some times it doesnt (Ateras Words).
As we cant apply multiple policys can we then increase the amount of items per policy.
1 vote -
Possibility to create a report for the material per customer, but only for the chosen material.
This will allow excluding old material, but keeping this material in the client to keep the history.
1 vote -
Get overview of devices + assets of customer
Would be nice to see all devices + assets together so they can get a nice overview of our client’s inventory.
1 vote -
Screenshots
When clicking on a device and viewing the device info it would be nice to see a screenshot of the end users active desktop.
59 votes -
how to add printer
It will be great if we can add printer, network devices, etc.. to the portal with live status. Please comment if we have that option already
5 votes -
HTTP Device alert threshold
Only fire an alert if a site is down X number of polling attempts. Right now, there's a lot of noise in the signal with sites being "down" for only one poll attempt, so alerts are being ignored.
1 vote -
Please add a search to the event viewer screen
The UI for the event viewer screen is not very useful at the moment unless the issue occurred in recent history, you have to scroll through page by page.
58 votes -
Broadcast a message / also ability to scheduled a broadcast message.
If we can broadcast message to specific client, we can remind them to leave their computer on over night so scheduled update would be run. Or if there is a scam email being send to everyone in the organization, we could let them know to delete the message. As Atera agent already installed on all the machines, pushing a pop up message would help to reach many users quickly.
45 votes -
Show Idle Devices
To be able to see under Customer > Devices, if there are any devices that idle (have not been used for X amount of minutes for example).
55 votes -
Archive Retired Devices
Need to be able to archive or retire a customer.
10 votes -
Auto assign customers to devices
You should be able to install an agent on a device and the system should be able to assign it to the correct customer based on the domain of the customer or some other attribute in the customer details
2 votes -
notes
if possible, increase the size of the text box under the custom fields Notes ' create notes' in the specific device.
3 votes
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