361 results found
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Possibility to create a report for the material per customer, but only for the chosen material.
This will allow excluding old material, but keeping this material in the client to keep the history.
1 vote -
Get overview of devices + assets of customer
Would be nice to see all devices + assets together so they can get a nice overview of our client’s inventory.
1 vote -
Screenshots
When clicking on a device and viewing the device info it would be nice to see a screenshot of the end users active desktop.
59 votes -
how to add printer
It will be great if we can add printer, network devices, etc.. to the portal with live status. Please comment if we have that option already
5 votes -
HTTP Device alert threshold
Only fire an alert if a site is down X number of polling attempts. Right now, there's a lot of noise in the signal with sites being "down" for only one poll attempt, so alerts are being ignored.
1 vote -
Please add a search to the event viewer screen
The UI for the event viewer screen is not very useful at the moment unless the issue occurred in recent history, you have to scroll through page by page.
57 votes -
Broadcast a message / also ability to scheduled a broadcast message.
If we can broadcast message to specific client, we can remind them to leave their computer on over night so scheduled update would be run. Or if there is a scam email being send to everyone in the organization, we could let them know to delete the message. As Atera agent already installed on all the machines, pushing a pop up message would help to reach many users quickly.
44 votes -
Show Idle Devices
To be able to see under Customer > Devices, if there are any devices that idle (have not been used for X amount of minutes for example).
55 votes -
Auto assign customers to devices
You should be able to install an agent on a device and the system should be able to assign it to the correct customer based on the domain of the customer or some other attribute in the customer details
2 votes -
notes
if possible, increase the size of the text box under the custom fields Notes ' create notes' in the specific device.
3 votes -
Archive Retired Devices
Need to be able to archive or retire a customer.
9 votes -
Availability monitoring Threshold
It would be fantastic to be able to change the sensitivity of the availability monitoring, we get alot of false alerts that servers have gone off-line. Having the option to generate an alert after 2 (or more) consecutive failures would be awesome.
39 votes -
Pre-canned Device image instead of Company Logo/Pciture
Instead of panning through the Name of the device it would be quick and easy to have a picture of a device. A pre-canned illustration imagery of the device type. For instance if it's a AP have a picture of an access point instead of company image for better identification. I usually sort by company anyhow so having a picture of company logo doesn't really benefit much.
2 votes -
filter ip
Ability to filter by more IP information including gateway, dhcp server and dns servers.
2 votes -
Device SNMP: Order by OID
Hi support,
in Device SNMP type it could be useful to have OID ordered by A-Z instead of randomized.
36 votes -
Server availability alert
All servers are by default monitored for availability but theres no way to change the threshold for that monitor. In some environments the internet connectiviy can be a challenge so it would be great to have the option to change the heartbeat monitoring time in a way it could be set to 10, 15, 30min or even 1 hour. Only if a device stays offline for that period it would raise an alert. (this is important for example for some African environments)
13 votes -
I can't do a mass delete of devices in the search results in the "Devices" tab
When I do a search of the devices in the "devices" tab, I want to be able to do a mass delete of found devices. This idea was presented here but marked as resolved. It is still not resolved
1 vote -
Disable Availability Monitoring on multiple devices
It would be handy to be able to disable Availability Monitoring on multiple devices/in bulk, rather than having to go into each device individually & disable one at a time.
7 votes -
Devices > Filter Options
In Devices, Would be amazing to add the following options into filter so you can sort ascending / descending
* Details (yep im ocd)
* Availability
* Available Patches2 votes -
Software Inventory needs to show accurate information
Software inventory needs more accurate information. I install software but when running Advanced Conditions from the Devices section, they do not work reliably. If I manually do a Software Inventory operation, then go back, it will apply the filter properly. The refreshing is tedious, especially with hundreds or thousands of devices.
43 votes
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