401 results found
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Filter by Uptime
Please add an Advanced Filter for Uptime so that we can show agents that were last started, for example, 5 days ago. We can then run a Reboot automation task on this filter; this will be a tremendous help to us!
10 votes -
Bulk Add Custom Field Parameters Via CSV Import.
Bulk Add Custom Field Parameters Via CSV Import.
Currently, when a new custom field is created, that field has to be filled out one device at a time by browsing to each device page. This takes way too much time. It would be much easier to be able to export a device list with the custom field(s) as a column in a CSV and then fill out the CSV and import to update the devices' customer field(s).8 votes -
Under the Device, under 'contact' would be nice to have "Assign device "
Under device, it would be nice to see under "contact" : assign contact for those devices that are not properly assigned. Would be easier to assign it there.
Makes it easier and smoother to assign it there if it's missing
2 votes -
Easily paste the MID for SNMP
SNMP: we didn’t continue using it because we had to set the MIBs for each point. I can’t just paste the MID. I still have to create the monitoring points manually. I can’t add odd all of them. If it would paste the link, the monitoring would download. All the providers those links so it would be much easier
2 votes -
Assign Multiple Contacts for a single Device
Our organization has shared PCs where one device can have multiple contacts. As of right now, Atera only provides the ability to assign a single contact to a device. By allowing multiple contacts to be assigned, it can make it easier when users submit tickets to already know which device they belong to.
24 votes -
TPM 2.0
I am trying to gather information on all devices which do not have TPM 2.0. I saw someone asked about this earlier but I would like to addon to it. I would also like to see the TPM 2.0 TPM 1.2 and No TPM option in the Devices > Filters > advanced Filter > first option to narrow PC results.
4 votes -
Desktop client
Create a desktop client. Would help with notifications as well as quick one-click access.
4 votes -
Ability to filter devices by folders for ALL clients
It would be great to be able to list and filter devices by folders for ALL clients in Devices - Filters
2 votes -
Device Tagging
Allow tagging of devices to better organize and apply automations rather than manual Folder assignments.
Tags should be able to be applied both manually and dynamically by rules (.i.e newly added, os version, laptop/desktop/server, days from last boot)
7 votes -
Raise Threshold policy limit from 30
Currently there is a limit to how many items can be in a policy this is between 30 and 50 as sometimes it works and some times it doesnt (Ateras Words).
As we cant apply multiple policys can we then increase the amount of items per policy.
1 vote -
Device columns
The ability to view extra columns of useful data per device without having to click on a device, ie: device uptime, Availability Monitoring status, OS version.
76 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Filter by Empty Custom field
Filter by empty customer field: i would like to be able to filter the device view by a certain custom field that is empty (n/a).
3 votes -
Increase the record size for the Event Viewer from 1,000 to 10,000
When viewing a client system's Event Log through Devices -> [Deivce Name]-> Manage -> Event Viewer -> System, you have the drop down menu option to choose the number of records you want to view from 50 to 1000.
On ALL my client systems, the installed Atera agent logs Event ID 7045 just about every minute. Since this Atera agent event mainly consumes the System Event Log, the max Display option of 1000 records is not enough to view "real" records that are more than 18 - 24 hours old.
The Atera Event ID 7045 is normal operational behavior for…
3 votes -
Possibility to create a report for the material per customer, but only for the chosen material.
This will allow excluding old material, but keeping this material in the client to keep the history.
1 vote -
Get overview of devices + assets of customer
Would be nice to see all devices + assets together so they can get a nice overview of our client’s inventory.
1 vote -
Reboot
it will be great to have
Last Reboot Timeoption on advance filter14 votes -
Search devices by info other than Agent Name
It would be great to be able to search devices by Service Tag # or serial #. I would also love the ability to choose what information is shown for each device in the customer/device list view. Right now it's just Agent Name, last logged user, and a folder location if applicable. It would be great to be able to also display service tag/serial, computer model, public IP, etc.
1 vote -
Screenshots
When clicking on a device and viewing the device info it would be nice to see a screenshot of the end users active desktop.
55 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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HTTP Device alert threshold
Only fire an alert if a site is down X number of polling attempts. Right now, there's a lot of noise in the signal with sites being "down" for only one poll attempt, so alerts are being ignored.
1 vote -
Please add a search to the event viewer screen
The UI for the event viewer screen is not very useful at the moment unless the issue occurred in recent history, you have to scroll through page by page.
54 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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