340 results found
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Support for Linux Monitoring Agent - For Linux Based Servers to monitor other devices
Since it is possible to install linux based agents on linux devices please allow for the linux agent to also serve as a monitoring agent for SNMP, TCP and Generic devices.
4 votes -
Agent translation in Italian
It would be nice to have Atera Agent text in other languages (in my case Italian). Curently it's unusable for most of my customers (they don't know english).
I can help with translation if needed.
1 vote -
Change monitoring agent in bulk
I saw there is no way to change the monitoring agent for multiple devices, i have to do it one by one it will be very helpful if i can do it in bulk
Thanks.3 votes -
Revert Agent Name back to Device Name
The Agent Name already grabs the Device Name of the PC automatically unless you manually edit the Agent Name once. Once you do that, it will never revert to the Device Name. Please allow Atera to have the Agent Name pulled from the PC Device Name again after the Agent Name has been edited. The workaround is to uninstall/reinstall Atera but that is not practical.
1 vote -
SNMP monitoring
It took myself and support (even including escalations) far too long to figure out that if an SNMP device has device availability turned off, it will not trigger alerts at all even if the monitored OID rules have been met.
The monitored OIDs should always be functional and alerts generated, even if device availability monitoring is turned off. For instance, I do not need an alert when someone turns the printer off, but I do need an alert if it is low on toner.
12 votes -
Number of Displays
It would be nice to see the number of displays that are connected to a agent pc under "Hardware"
84 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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want to monitor staff device status Online or offline at past week
Want to monitor Agent Offline and Online past weekly or past monthly report
Show the Customer name --> Device Name --> Online or offline status at past Sun - Sat with Green dot and red dot
Online = Green ✔
Offline = Red X2 votes -
delete agent
add some interstep confirmation about number of agents to be deleted
f.e. must enter no. of agents to be deleted (when selected more than 1 or even for 1 as well)2 votes -
Let the copilot read the Atera agent log file
Seems like a powerful thing for the copilot to have the context of the agent activity in its responses.
3 votes -
Macos Sonoma
Support for Sonoma is in urgent need!
3 votes -
1 vote
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Agent page - Show Reboot Required
Would be great to see if the device is in need of a reboot on the agent page, to the right of "Online"
I mocked up a pic but I guess I cannot attach images..
4 votes -
registry
Need Accesst to Registry Current User. Can you enable this in a future release. Currently that Tree and subtree is not available in your agent. Every other key is. Very surpised that it is not available as every other RMM I have used we can get to it.
7 votes -
Automatically send an email when computer is added to account by agent installation
Automatically send an email when a computer is added to account by agent installation. Ideally, the default behavior would be configurable by the admin for all customers, but each customer could override the default behavior and even choose which email(s) to send the email to.
This will trigger in-house procedures to finish onboarding new customers once they are in Atera.
4 votes -
Password protect the Atera agent from end-user uninstalls
Password protect Atera Agent from being uninstalled. I have had several users uninstall the agent from their systems. Most do not recognize the software and remove it. Others are just nosy. And others see the new software added and remove it because they don't like control, "Big Brother" .
I would like the option to place a check mark to turn on Password protection.
1,590 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Agent Status
Instead of just showing whether an agent is online/offline, should also indicate status of user, Kaseya has this feature.
If agent is online:
- user is logged in and active (actively working)
- user is logged in and inactive (idle)
- user is not logged in22 votes -
making custom fields that can automatically populate information
In other RMMs we were able to create a custom field in an agent and then define registry keys to automatically populate those fields. Can we have something like this?
1 vote -
Deploy Atera Agent via JAMF PRO
Currently, I am not able to deploy Atera Agent using the command privided via JAMF PRO due to some permission issues.
We need a way to deploy the script through JAMF PRO
1 vote -
add custome values to agent api response
when calling https://app.atera.com/api/v3/agents?itemsInPage=50 it would be nice to have custom values attached to the agent returned in the agent json.
currently i have to loop agents to collect custome values causing more api calls and over heads for a simple dashboard.
3 votes -
Make a generic agent for devices
Have a generic Atera Agent. This would speed up time having to select the correct business for the agent. The generic agent should be tied to the users Atera profile and prompt, in the app, to select the customer for the device added (displays device name).
1 vote
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