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  1. Instead of just showing whether an agent is online/offline, should also indicate status of user, Kaseya has this feature.

    If agent is online:
    - user is logged in and active (actively working)
    - user is logged in and inactive (idle)
    - user is not logged in

    15 votes

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  2. Allow the agent to collect information regarding the roles and features installed on the server and be able to sort in the list of devices to be able to apply scripts on a large scale

    2 votes

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  3. We should be able to customise menu of the agent tray icon. Also change the language to follow the OS..

    34 votes

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  4. When the assigned agent goes offline automatically select an other available agent on the network to monitor the SNMP device

    4 votes

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  5. With Security ever growing and having some new clients that have had old IT staff "monitoring" other users' PCs including management - we have been asked if we can show the clients' end user when we are online. Splashtop shows it briefly, but we would like the ability to be able to permanently show the end user when we are online - so a banner in the bottom corner stating who is accessing the PC when they are connected - I feel this should be able to be switched on or off in case there are policy or issues where…

    5 votes

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  6. Use AI to Assign agent based on the login information on a domain computer. And assign the agent to a Profile based on the Profile name.

    1 vote

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  7. Please allow tab complete in the Linux Agent terminal. In addition, allowing aliased commands like ll vs ls -la would also be convenient.

    2 votes

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  8. Would be nice to be able to set up an Atera server as the monitoring agent for website for example.
    Atera's servers are much more reliable that what we have in house for example. Would be nice to set that up as a monitoring agent

    10 votes

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  9. When making a change on a device, we have to wait for Atera to realise there has been a change. Please give us the option to use a refresh button such as "Get Agent Metrics now" or something similar in order to essentially force Atera to get the most up to date information it can.

    7 votes

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  10. We like the AI assistant but it has some room to grow. Currently, it locks up on most of our fleet. We use the F1 key for all kinds of things. It would be nice if we could change the AI to another shortcut because we cannot make this change we had to abandon the ai assistant altogether. Just thought others might be in the same situation and would like a change

    1 vote

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  11. "ZFS" is being used more and more with Linux.
    The individual disks are displayed. However, this does not really help.

    The status is evaluated very simply with "zpool status".

    2 votes

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  12. Install agent on Synology, QNAP or Raspberry Pi. As we move to more cloud and Saas based offerings, the days when people had dedicated servers in the office is going away. As such I would like to be able to install the agent on another type of device like a NAS.

    325 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. API: The possibility to find a computer by its DeviceGuid

    The possibility to find a computer by its DeviceGuid, so there will only be 1 result, if the computer is there – then we don’t need to run through more machines with same “machineName”

    Get agents for specified machine: GET /api/v3/agents/machine/{DeviceGuid}

    1 vote

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  14. Storage and inode usage can differ so it must be tracked. High inode usage could result in services crashing or freezing.

    3 votes

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  15. This would provide a number at a glance rather than having to manually count them.

    1 vote

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  16. Nous avons besoin du WOL simultané sur plusieurs machines sélectionées pour la maintenace des écoles. Merci.

    2 votes

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  17. Allow the Splashtop version with Atera to view multiple screens on at the same time.

    633 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  18. Hello.
    We monitor a lot of firewalls "ipFire" (also ipCop).
    It is also widely used worldwide as an open source solution.

    A functioning agent would be perfect here! It would simplify a lot of things.

    From my point of view, an SNMP query is out of the question.

    I just tested it and the effort would (I assume) be limited.

    Hallo.
    Wir überwachen sehr viele Firewalls "ipFire" (auch ipCop).
    Ist weltweit auch sehr verbreitet als OpenSource Lösung.

    Hier wäre ein funktionierender Agent sehr perfekt! Das würde sehr viele Dinge vereinfachen.

    Eine SNMP Abfrage kommt, aus meiner Sicht, nicht in Frage.

    1 vote

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  19. When we set up a monitored OID and expect to receive an alert when the alert is triggered, it is crucial that description of that alert we set up is included somewhere in that email.

    Without it, when we receive the alert email, we have to then go back into Atera and into the device to figure out which alert was actually triggered. Small change I feel but would have a huge impact.

    3 votes

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  20. When a station is stopped, it takes an interminable time for it to appear offline in the dashboard. Could you reduce this time or even make it instantaneous?

    3 votes

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