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Helpdesk agent install automatically when Atera agent gets installed

I want the helpdesk agent to get enabled automatically on the agent upon installation

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abigael abigael shared this idea  ·   ·  Report…  ·  Admin →
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  • Michael Fahey commented  ·   ·  Report

    YES YES YES YES YES! We should be able to assign Atera Agent to FOlders, groups, types. That way you don't have to constantly go back and select all and activate .It's such a waste of time and if you forget then people don't haev it.

  • Patrick van der Weide commented  ·   ·  Report

    But we should be able to automate this.

    Instead of this manual action, a checkbox item in the configuration policy or automation profile should do the work:

    [x] Automatically activate helpdesk agent

  • Joshua Warfel commented  ·   ·  Report

    To add on to this, the functionality is ALMOST there.. We can already click on a client or folder, and click on "Actions," then "Activate Helpdesk Agent." It gives us a choice to deploy to the entire group or select individual devices. At this location, there should be a checkbox to automatically enable the Helpdesk Agent for future computers that are added to the folder/client.