Settings and activity
3 results found
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3 votes
Patrick van der Weide
supported this idea
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42 votes
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2 votes
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Patrick van der Weide
commented
Exactly what I was thinking!! Great idea.
Patrick van der Weide
supported this idea
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But we should be able to automate this.
Instead of this manual action, a checkbox item in the configuration policy or automation profile should do the work:
[x] Automatically activate helpdesk agent