Settings and activity

37 results found

1. EDIT TICKETS

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jul 14, 2026

2. Ability to Edit

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jul 14, 2026

3. Text Message (SMS) Alerts

   50 votes

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   11 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jul 14, 2026

4. Ability to delete within tickets PLEASE!

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jul 14, 2026

5. Manipulate "Approvals" in the built in approval engine within tickets

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jul 14, 2026

6. MDM

   9 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Sean Owsley supported this idea  ·  Jul 14, 2026

7. Advertisements

   6 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jul 14, 2026

8. Automation trigger for new internal comments

   12 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jul 14, 2026

9. Less AI, more fixing existing issues?

   72 votes

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   9 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jul 14, 2026

10. Request for Robust Agent Self-Upgrade Mechanism

    71 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jul 14, 2026

11. New look menu is a step backwards

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    16 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jul 14, 2026

12. ticket tabs, close them when a ticket is closed!

    27 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jul 14, 2026

13. Improve Handling of Security intelligence updates (KB2267602)

    4 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jun 1, 2026

14. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Sean Owsley commented  ·  Jun 1, 2026  ·  Edit…  ·  Delete…

    Having a fully customized dashboard would be highly beneficial, especially for those of us that have more than one team in Atera and multiple email addresses serving as our means of incoming and outgoing correspondence.

    This is definitely something that should be at the forefront of Atera product development.

    Save Submitting...
    Sean Owsley supported this idea  ·  Jun 1, 2026

15. Helpdesk agent install automatically when Atera agent gets installed

    46 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Sean Owsley commented  ·  May 15, 2026  ·  Edit…  ·  Delete…

    Please consider this idea!!! Having to do this manually for a mass deployment of devices is very time consuming.

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    Sean Owsley supported this idea  ·  May 15, 2026

16. Patch Management Page

    22 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Feb 23, 2026

17. Patch Logging

    8 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Feb 23, 2026

18. Patch Dashboard View

    63 votes

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    3 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Sean Owsley supported this idea  ·  Feb 23, 2026

19. Patch Exclusion - Remove the patch from showing in the patch needed view

    14 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Feb 23, 2026

20. Ticket Timer Automation rule

    11 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar. You are also welcome to review the most recent comment added from our Product Marketing Team.

    http://atera.uservoice.com/forums/936306/suggestions/50683820

    Best regards,

    The Atera Team

    Sean Owsley supported this idea  ·  Feb 23, 2026