Settings and activity

23 results found

1. Helpdesk agent install automatically when Atera agent gets installed

   46 votes

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   4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Sean Owsley commented  ·  May 15, 2026  ·  Edit…  ·  Delete…

   Please consider this idea!!! Having to do this manually for a mass deployment of devices is very time consuming.

   Save Submitting...
   Sean Owsley supported this idea  ·  May 15, 2026

2. Patch Management Page

   22 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Feb 23, 2026

3. Patch Logging

   8 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Feb 23, 2026

4. Patch Dashboard View

   63 votes

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   3 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Sean Owsley supported this idea  ·  Feb 23, 2026

5. Patch Exclusion - Remove the patch from showing in the patch needed view

   14 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Feb 23, 2026

6. Ticket Timer Automation rule

   9 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar. You are also welcome to review the most recent comment added from our Product Marketing Team.

   http://atera.uservoice.com/forums/936306/suggestions/50683820

   Best regards,

   The Atera Team

   Sean Owsley supported this idea  ·  Feb 23, 2026

7. Ability to mark devices as "Inactive"

   44 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Sean Owsley supported this idea  ·  Feb 23, 2026

8. Integration with Direct messages systems

   853 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jan 30, 2025

9. Employee Onboarding/Offboarding Feature

   880 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Sean Owsley supported this idea  ·  Jan 30, 2025

10. Ubiquiti Integration

    964 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sean Owsley supported this idea  ·  Jan 30, 2025

11. Network Discovery: Security Audit

    977 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025

12. Integration with UniFi Cloud

    1,005 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025

13. Assets and Attachments

    8 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Sean Owsley shared this idea  ·  Jan 30, 2025

14. Asset Management Reporting

    86 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025

15. link device to custom asset

    17 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025

16. Asset Management

    10 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025

17. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    816 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025

18. Patch management

    85 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025

19. Emails to other than the requester

    67 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025

20. Free Dashboard Account

    963 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Sean Owsley supported this idea  ·  Jan 30, 2025