custom fields
hello,
we would like to set the custom field from the mobile App
it's currently not implemented
Br
Stéphane Goelff
shared this idea
We are happy to inform that based on your suggestion, we recently released a new version with the option to view and change the custom fields in a ticket.
Thank you for your vote!
-
Michael Sokoloff
commented
Can "Custom fields" be made available in Contacts and Companies on the app please.
-
Ryan Foster
commented
This is a biggie for me now because I use custom fields to determine things like whether or not to send e-mail notifications or even the customer survey after resolving or closing a ticket. Being able to set these fields in the mobile app would be a HUGE boost to my productivity and workflow.
-
Support Binaries
commented
This would be super useful. Specially for mandatory custom fields. Without this we cant open tickets from mobile.