Settings and activity

5 results found

1. Customer Contact

   76 votes

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   5 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Stéphane Goelff supported this idea  ·  Dec 27, 2021

2. Share a ticket by email (full conversation and attachments)

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stéphane Goelff supported this idea  ·  Dec 27, 2021

3. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stéphane Goelff commented  ·  Dec 27, 2021  ·  Edit…  ·  Delete…

   hello,
   we want to sort by column in the Ticket view.
   by clicking on the column.
   for the moment we have to clic filters, then select the field to sort, select the way to sort. then again press ok
   Too more clic indeed !
   Br

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   Stéphane Goelff supported this idea  ·  Dec 27, 2021

4. Sorting Tickets by Last Response

   20 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stéphane Goelff supported this idea  ·  Dec 27, 2021

5. Customize emails for alerts

   61 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Stéphane Goelff supported this idea  ·  Dec 17, 2021