Settings and activity
38 results found
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10 votes
Ryan Foster
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An error occurred while saving the comment -
18 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Ryan Foster
supported this idea
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44 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Ryan Foster
supported this idea
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42 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Ryan Foster
supported this idea
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416 votesRyan Foster
supported this idea
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676 votes
Hey all,
Happy to announce we are working on a way to archive contacts instead of deleting them.
Once a contact is archived, their tickets will remain in the system but there will be indication on the ticket that the contact is archived, and you will not be able to open new tickets on their behalf.
We will be sure to communicate once the feature is out.
Yakov
Ryan Foster
supported this idea
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2,183 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Ryan Foster
supported this idea
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1,288 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Ryan Foster
supported this idea
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5 votesRyan Foster
supported this idea
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15 votesRyan Foster
supported this idea
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79 votes
An error occurred while saving the comment Ryan Foster
commented
I'm back here...almost a year later, with no update or progress from the Atera team. I'm pleading for a way to be found to integrate this accounting platform.
An error occurred while saving the comment Ryan Foster
commented
This integration has been grayed out on Atera's website as a "coming soon" for a while now. I would love to see this come true. Wave has been a tremendous resource in helping keep track of my income and expenses. Invoicing through their would be a plus as I use Wave to invoice for services not logged as tickets in Atera as well.
Ryan Foster
supported this idea
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303 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Ryan Foster
supported this idea
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991 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Ryan Foster
supported this idea
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5 votesRyan Foster
supported this idea
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1,527 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Ryan Foster
supported this idea
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160 votesRyan Foster
supported this idea
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6 votesRyan Foster
supported this idea
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1,506 votesRyan Foster
supported this idea
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48 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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12 votes
An error occurred while saving the comment Ryan Foster
commented
I'm surprised this idea hasn't gotten more votes. I posted a similar idea as most platforms I've used or tried allow for easy changing of end user or company.
Ryan Foster
supported this idea
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I'm chiming in as well. For all of the add-ons you have been featuring, I think that a pre-requisite should be an ability to DIRECTLY integrate with your platform, be it the RMM or the PSA side. For now, I'll just have to deal with a clumsy e-mail into Atera as an unassigned ticket and have to manually direct it from there.