Settings and activity

9 results found

1. Closed and Resolved Ticket on the Customer Portal

   53 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Support Binaries supported this idea  ·  Apr 11, 2022

2. We want to be able to trigger a rule if the severity of the ticket is changed to a higher or lower severity

   1 vote

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Edit…  ·  Delete…  ·  Admin →
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   Support Binaries shared this idea  ·  Mar 30, 2022

3. ticket notifications

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Binaries supported this idea  ·  Mar 30, 2022

4. Client Ticket Assignment

   6 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Binaries supported this idea  ·  Mar 30, 2022

5. Schedule existing tickets

   173 votes

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   18 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Binaries supported this idea  ·  Mar 30, 2022

6. Automation based on technician reply

   38 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Binaries supported this idea  ·  Mar 30, 2022

7. New Ticket Actions

   29 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Support Binaries supported this idea  ·  Mar 30, 2022

8. Automatically close tickets upon resolved alerts

   78 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Support Binaries supported this idea  ·  Mar 30, 2022

9. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Support Binaries supported this idea  ·  Mar 30, 2022