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331 results found

  1. At the moment you can only see the top 10 devices but I need to see all devices that have patches outstanding for that customer. At the moment the only way to do this is to go page by page of devices and manually check this.

    6 votes

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  2. I would love to have the ability to exclude patches by release date. Microsoft has been notorious for releasing patches before they are ready. I'd like to have a profile that installs only patches that have been available for a week or two.

    6 votes

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  3. Automated or manuals snapshot prior running windows server update or deployment profiles

    6 votes

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  4. Currently if a device is offline during a scheduled automation, the automation won't attempt to run again until the same time the next day. It would be nice to have an option to have the automation run as soon as the device comes online.

    6 votes

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  5. It's currently troublesome to install an app via IT Automation on a Mac, as Brew needs Admin rights for certain apps and the first time usage of Brew throws folder privilege issues on Big Sur 11.5.2.

    So please:
    Fix the permission issues for the required folders
    Add the ability to use admin rights to install apps.

    6 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. When patches are applied via Atera, they do not show up on the server itself.

    It would be great to see them there as well and sometimes it irritates some customer

    6 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. It would be extremely beneficial if there were logs of which patches were deployed to an agent in case of issues.

    We had a Mac device restart after receiving an update and it booted back into recovery with us unable to recover the device. Without knowing which patch this device received, we cannot exclude the patch from other devices. Instead we have to disable OS updates to avoid any additional device failures.

    5 votes

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  8. i would like to have the option to exclude "Preview Updates" from Patch-management. we dont need to be beta testers for Windows-Updates ^^

    5 votes

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  9. Atera needs to have a single pane of glass view of the overall compliance for a device of ALL updates for a device.

    Under Devices the "Available Patches" should include ALL Security & Critical updates for both Microsoft Windows or Server and include Critical Updates for 3rd Party Patching.

    5 votes

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  10. Add an option to show how many notification dismissals are remaining or the specific time until a reboot will be initiated after updates are installed.

    5 votes

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  11. Run a script after a reboot is done.

    5 votes

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  12. Ability to separate the "optional patches" from the rest of the patches, so it doesn't show that some devices still need to be patched.

    Optional updates are the updates that you don’t do unless there is an issue with the hardware. Atera scans for all missing patches. It is missing the optional updates but will consider it missing patches. For it to be considered as fully patches, it needs to have the optional. What ends up happening is that we fact in fact patches system but for the tech point of view, the tech would think they need to patch…

    5 votes

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  13. It would be helpful for scheduling patches if we could specify a + number of days as part of the schedule. For example, the second Tuesday of every month +5 days. This would let us build patch deployment times around patch Tuesday with consistency.

    5 votes

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  14. The current "uninstall" function in Atera is extremely basic. There is no way to see the status, no way to schedule it, and it times out at seemingly random intervals, meaning software gets uninstalled from some machines but not others.

    If there was a more advanced way to manage this, including persistence/retrying until the software has confirmed uninstalled from a client/agent, that would be really helpful.

    5 votes

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  15. If any tech manually runs an IT automation profile, currently that information is not logged. I would simply like to see that if an automation profile is run, who did it?

    5 votes

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  16. In other MSP platforms I have used, we have the ability to cache patches and AV updates for a remote site on a single device which helps reduce the bandwidth requirements to deploy patches and AV updates. After talking to support, this architecture is not implemented today. This would be greatly beneficial for customers who have multiple sites but a single ISP at a central location.

    5 votes

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  17. It would be nice for the automation profile to have the possibility to run it hourly ( or at custom intervals ( in min o r hours) ).
    Now if I want it to run hourly, I have to create 24 shedules daily, each for different hours

    5 votes

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  18. Allow automation every x hours rather than having to specify times of the day.

    5 votes

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  19. Do you have any plans for integration with monday.com?

    5 votes

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  20. I would like to add an automation to a customer folder whether it's empty or not.

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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