331 results found
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IT automation profile failure alerts
It would be great if we can add a threshold around patch management to send alerts out if patches are failed to apply, or if the automation task does not run for some reason
16 votes -
It Automation profile based on rank
Ability to assign IT automation profile based on the rank we give to our customer
1 vote -
Patching: device off error
Patching: Would be nice to have a clearer message for when the device is off. When the device is off, they have an error message but it is not very clear, it doesn’t tell us that’s its because its offline. Would be nice to have a better error. Would be nice to then tell the enduser that this is why it didn't work and gives him two solutions: if its offline, then give him the possibility of turning on the computer via wake on lan.
1 vote -
ATERA AI
we all now about what atera can do , nut the first thing i noticed or i can say i want it if its possible , imagine if all feature of atera was in a software to be installed , and run like jarvis - from iron man - or even like siri
imagine if you just say hi atera whats my network condition , or what is my devices condition , it will replay in voice and saying this is your devices status ,...etc
imagine if it tells you the alarms not just showing them as a notification .…1 vote -
Auto tag
In many cases, the auto tag feature is very helpful. However there may be a specific software or item that results in a lot of tickets from users that don't fall under a auto tag. It would be great to create a custom tag, but also have the custom tag act as an auto tag.
For Example: WireGuard is an application my organization uses for VPN services. We can create a custom tag named "VPN" and create a rule where the AI will scan for keywords such as "VPN" or "WireGuard" in order to auto tag it.
Then in ticket…2 votes -
Automated Patching Reports
A report to show which client machines don't have a patch policy applied.
4 votes -
patch management schedule at logon
We would like an option in patchamenegament schedule:
- patchmanageme at logon user inc. reboot3 votes -
'Run on offline agents' frequency
It would be great to have the chance to set 'Run on offline agents' settings for specifics IT automation profiles with different frequencies. Actually it's only possible to set the same frequency for all profiles with no exceptions.
2 votes -
So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to al
So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to all customers/devices
This was already the case when the scheduling setting was changed and also for the "Windows local update" switch
unnecessary additional work for us as a system house.
Simply adapt the database model or better program it
4 votes -
share scripts
The abilities to share scripts that have variables. Currently you are not able to share scripts to the library that have variables set in them.
1 vote -
Ability to Do software Patching for large number of Devices
To be able to Patch A large number of customer devices and not just the 20 limit, Currently you need to split for example 300 devices out into groups of 20. If this is a limitation it would be good that the automation does this for you when setting up the profile just for the match automation
7 votes -
duplicate IT Automation profiles
Want to duplicate some IT profiles and then just change a few elements - easier + faster to set up everything
6 votes -
FEATURE REQUEST: MAKE IT POSSIBLE TO ASSIGN A POLICY (FROM POLICY CONFIGURATOR) TO AN AUTOMATION PROFILE
I would like to be able to assign/link a policy to an automation profile.
So I can set this Policy to all our devices in Atera at once.
And to also get the Policy to every new Windows device in Atera, because we assign one automation profile to all new devices automatically when added to Atera.Now I can only add a profile to a customer or Agent and that means I need to keep adding devices to this profile when we create new customers or device manually.
1 vote -
Windows updates installed with Atera are not synced with local client PC update history
According to Atera support, Windows Updates installed with Atera are not synced with the local Client PC update history - so no possibility for the client to check the patch level on the device. In my opinion this is a bug, not a feature.
32 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Skip Patches instead of Excluding
Require the ability to skip patches instead of excluding them or alternatively exclude them from the reports too. The problem with excluding patches is that they still list as available patches but excluded. When reports are generated, excluded patches still show as missing patches, which in turn pushes down the score percentage.
2 votes -
place file on client device from secure atera environment.
i would like to store customer specific files in atera and push them automatically to a specific location on the client. (for example: every new laptop should have an RDP file on the desktop containing the specific customer information about the RDP server.)
I would like to able to automatically copy the files from the secure atera environment to a folder. (place this file on %userprofile%\desktop / c:\users\public\desktop etc. etc.)
4 votes -
Ability to see missing Patches on offline device
Ability to see missing Patches on offline device
7 votes -
Email Customers To tell them patching is needed
Send email to user if laptop not patched for x days. Customer tun off their computers and then put them to sleep so the IT automation didn't go through. We need to send them an email to let them know to keep it on
2 votes -
Block software downloads
Block software downloads on computers
7 votes -
phone and sms notifications
We would like to receive notifications about server and system down through phone or SMS. Email notifications can be blocked by a spam filter or easily overlooked.
6 votes
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