333 results found
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Webroot Deployment Automation
The ability to perform the existing Webroot installation action, but via an automation policy so that Webroot can be installed on all devices automatically.
28 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Install patches on multiple devices
Ability to install one or more updates to multiple devices or groups (folders) at once
4 votes -
Decouple the schedule from automation
The schedule to run automation needs to be decoupled from the automation profile. Instead, the schedule should be assigned to the device running the automation.
Make it so that if a device was offline at the scheduled time, there be an option to run the automation immediately on startup or after a specified delay.
8 votes -
Use parameters in software bundles
Want to be able to assign default parameters to a software that are part of a software bundle
25 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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share scripts
The abilities to share scripts that have variables. Currently you are not able to share scripts to the library that have variables set in them.
1 vote -
Windows Microsoft Store Updates
There seems to be a issue with MS Store downloading and installing updates automatically. I have to remote access each users machine, open the Store, select Library, then Get Updates for the majority of the apps on the machine to receive their updates. I have followed all of Microsoft's how-to-guides on how to resolve this issue, but it still persists.
I would like to see something in IT Automation or Agent function that includes scans for, validates, downloads, installs, and verifies installation for MS Store updates. It would be excellent if it could reference current CVEs during it's scan to…
4 votes -
Multiple Script Execution Behavior in IT Automation Profile
Allow multiple scripts in one Automation Profile that are run individually and in order. Current behvior will run all scripts concurrently.
17 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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New Ticket Actions
Please add new actions to the Ticket Automations - there are basically only options for sending emails, which won't help me. Please add the ability to trigger a script and the ability to trigger a webhook.
26 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Windows Update online instead of WSUS
Automation uses the devices source for the windows updates. Thus the agent will not install any windows update if the there is a WSUS configured but not reachable or out of service. It would be good to override this an download the updates online just as a user would optionally be able to.
9 votes -
"Run now" from IT auto profile on activity log
Ability to know when a technician has clicked on "Run Now" under activity log
3 votes -
Get Patch & Automation Profile Info via API
The ability to see if a Windows or Mac computer/server is associated with IT Automation Profiles, and which ones.
And posible to get IT Automation Profile via API.21 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Ability to email a technician when a ticket is about to breach SLA
Ability to email a technician when a ticket is about to breach SLA
13 votes -
script notes/instructions
add a field on script (and script library) where instructions and other notes could be added. this would be good to have as employees leave or new ones are brought on and they need to know why that script exists.
4 votes -
vmware snapshot management create/delete
Automated or manuals snapshot prior running windows server update or deployment profiles
6 votes -
Assign threshold to multiple CUSTOMERS at once
I can assign a threshold to all devices at once which is ok and all, but I would like to set a threshold profile to all customer profiles at once so that if a new PC is added to any client I don't have to push the application of the profile to devices to all again.
My use case is that I am currently setting up new thresholds as if I were new to Atera to better match what we are currently doing. Then I will setup profiles for certain servers and such and apply them manually. Well I'd like…
1 vote -
The ability to mark Patches and updates as suspected bad.
The ability to mark a Patch or Update as suspected bad. If so many Atera users mark one as suspected bad then Atera automatically suspends the install for all other Atera users and when a patch or update is corrected, the suspension is lifted and automatically installed. The idea behind this is to slow down the spread of updates that cause system and application crashes.
7 votes -
Override threshold profile for device
e.g. a device has an additional service I want to monitor and to not create a new threshold profile, it would be easier and faster to override the current threshold profile with an additional service.
In our environment there are lots of different servers with different services to monitor and it takes a very long time to set up all threshold profiles for all different kinds of servers.19 votes -
Automation schedule that includes minutes
I would like to be able to run scripts on a schedule of minutes. Currently the best frequency available is days.
4 votes -
Order of operations for actions in an IT Automation
When having multiple software bundles, scripts, etc in a single IT Automation, it would be very helpful to be able to assign the order that the actions are performed.
3 votes -
multiple software bundles
I think the ability to select multiple software bundles within the Patch Management & IT Automation profiles would be extremely useful for setting up different departments of a company (i.e. select a base essentials and software development bundle for a software engineer)
2 votes
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