328 results found
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zoho CRM Integration
Atera does not allow us to fetch records based on the email or phone number, it allows us to use the ID only. This makes 2-way syncing with crm's nearly impossible . I'm requesting that Atera's api allow the use of other fields (primary and composite keys) to identify and fetch contacts, customers, etc.
15 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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48 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Trend Micro
Trend Micro has been a go to antivirus and cloud security suite for quite a long time. Bigger competitors of Atera such as Connectwise and Kaseya have Trend integrations.
20 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Active Directory Devices sync
Being able to integrate with active directory would make life so much easier. If your device list was paired with AD you wouldn't have to manually add / delete devices. It would be done automatically. And you could continue to sort different devices into different folders. Reports about software licensing would be more accurate.
181 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Monitored Agent "addon" for Synology
What do you think about that, only a little package to use it on a Synology device, just to monitored online devices...
Thank you!
209 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Splashtop Hidden Remote Access
When using SplashTop to remote connect to an end-user, the ability to remote in hidden would help when trying to track any activity that could break policies or for coaching.
39 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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ScalePad
We've started using ScalePad. I know Atera integrates with them already, however, their Software monitoring doesn't currently work with Atera. They current integrate with ConnectWise, Datto, Kaseya, Ninja, N-able, Cisco, and Microsoft Endpoint Manager. I love using Atera and do not want to sign up for 1 license on another RMM to install it on everything just to use this feature. Thanks!
7 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Veeam Backup Integration
Please Provide some integration with Veeam Backup & Replication / Veeam Backup for O365.Gather backup jobs status, report etc...
379 votesVeeam integration is planned.
Thank you for helping us improve Atera!
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Can you add other antivirus activity setting like viper
Viper antivirus
4 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Agile Blue
Monitor and Detect Threats before they attack your network infrastructure or systems.
2 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Server and VM Monitoring and Managemen for AD
Monitor and manage servers performance and uptime, get insight over the real-time status of Active Directory, IIS, SQL Server, Microsoft Exchange, VMware, Hyper-V. Power Off, start and restart VMs, lock and unlock AD user account, and allow password resets all from the dashboard or mobile app
290 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Zapier Integration
Integration with Zapier would open an entirely new realm of automation with other applications. It would allow people to be a lot more efficient, such as automating a new ticket when a certain category of deal is won in Pipedrive, and more.
34 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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sonicwall integration
Integration of Sonicwall Products (Firewall, Remoteaccess and Antivirus)
48 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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5 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Webhooks Integration
Please create some webhooks that can get triggered when an threshold is tripped or when a ticket is created, etc... (think about sending alerts to Teams Channels, or Slack Channels depending on client etc). This is a huge issue for us, keeping up on the tickets coming in as the interface to manage is kind of clunky, and the overall web notifications of tickets its insufficient. Email templates are limited for customization and mobile app rarely functions.
54 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Please look into integration with Harvest app https://www.getharvest.com/
It is time tracking application.
5 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Trend Micro Integration
Trend Micro's cloud-based offerings are easy to integrate into a tool like Atera and Trend Micro is one of the leaders in Zero-Day mitigations and Anti-Ransomware tools out there.
24 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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integration with Snipe-IT asset management software
An integration with Snipe-IT asset management software would be awesome.
Please create an add-on for Atera or do some kind of integration with Snipe-IT at least do an inventory sync module.
Snipe-IT is open source:
https://snipeitapp.com/product/open-source
Even if Atera could see potential in the idea and have the developer capacity you guys can create a fork of it and integrate it.44 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Intergration with Snipe-it
Integration with Snipe-it would allow for seamless asset management to support ticket analysis. This would improve customer justification for asset replacement and also help with hardware upgrade opportunities.
42 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Freshbooks Integration
Please Provide some integration with Freshbooks. Currently we have to use a separate ticketing program (SherpaDesk) because it integrates with Freshbooks
11 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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