326 results found
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Beyond Identity
Why can we not just upload and set installs for any app (exe or msi) in our portal. Having to set up a private repo seems crazy (and I cannot seem to find anywhere in the portal where I can actually do this). Atera is the only RMM platform I've ever used where you cannot upload/store software setup files manually and it's extremely frustrating.
7 votes -
Integration with ClickUP
Integration with ClickUP
1 vote -
Integration of Innovaphone myApps telephonie.
Integration of Innovaphone myApps telephonie.
2 votes -
AnyDesk Client Update
The AnyDesk used by Atera is currently on version 7.0.14. AnyDesk is stating that this version is over a year old. This has implications on IT-Security an privacy as we are using outdated software on over 1000 devices. Please update AnyDesk to the current version which is 8.0.6 up to now. Please accelerate the release cycle in the future. Thank you.
56 votes -
API Feature
Is it possible to allow the current API ton include Serial Number, Device Manufacturer, or Device Model.
2 votes -
Atera and Jira Service/Work management integration
This would be mind blowing. Integrating Tickets/alerts/knowledge/automations etc. from Atera to Jira Projects. Sky is the limit, you the experts! but this will be greatly appreciated - From the Whistle IT Team 🤓🙂
5 votes -
Support from other software manufacturers
Extended software support for queries and displays, e.g. the status of the companies Eset, Altaro, Hornetsecurity, Securepoint AntiVirus, BackupAssist.
5 votes -
usecure
usecure.io integration https://www.usecure.io/
1 vote -
I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added
I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added. One of those enhancements includes credit card payment integration with companies such as Stripe and Paypal. They allow you to post links in both the email invoice and on your website for your payment portal for the customer. Their invoice portal also shows when an invoice is overdue etc. They even have a timeclock feature that is added to keep track of your and your teams individual time working. They also have a service…
5 votes -
Domotz
Integrate with Domotz API so that Domotz alerts tie into Atera alerts and/or tickets.
9 votes -
Integration with CrowdStrike
Integration with CrowdStrike, specifically the exposure management tool, allowing technicians to see all vulnerabilities within a site or a device, rather than just windows vulns. Prioritise Vulns based on CVE or EXxPRT rating and create tickets directly from vulns so that we can assign Techs to remediate.
6 votes -
True Third (3rd) Party Patching and Vulnerability Assessment
Atera needs to have true granular 3rd party vulnerability and application patching as well as bios and hardware. Ability to see what third party application needs updating right in the update and patch list, and reporting on what repository (or chocolatey or homebrew) the app is being updated from. This need is currently critical and requires outside vendors to meet the third party patching need. Ideally option for customer sourced repositories that are then approved by Atera just like the scripts library. Ideally there would also be the option to provide a local SMB path for the client to pull…
44 votes -
Mon Expert en Gestion Accounting Integration.
Mon Expert en Gestion Accounting Integration.
1 vote -
Proofpoint integration
Proofpoint integration
2 votes -
Vanta
Vanta is a 3rd party app that help organizations remain and follow compliance. Such as SOCII, HIPAA and GDPR
1 vote -
Textline integration
Textline integration
1 vote -
Add the ability to save the Eset installer link to a site\company
Why should I have to pull up a static link everytime to paste it in ?
Add the ability to save the URL and use that when pushing the silent install.
4 votes -
ScreenConnect
I would like the ability to reference 1 install per customer or to be able to just connect to ScreenConnect with an Atera account. This could be as simple as automating the process for remote accessing a PC in ScreenConnect or allowing for there to be 1 ScreenConnect install per customer. This would allow us to stay organized in ScreenConnect while also allowing us to integrate our applications for ease of use. The way it's currently setup you would need 1 universal installer for SC which removes the ability to stay organized. At the very least add this option on…
9 votes -
fresh
connection avec Fresh
1 vote -
Have more options from the integration inside atera. Dahboard, etc
Have more options from the integration inside atera. Dahboard, etc
5 votes
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