55 results found
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Mobile App: Start/Stop/Restart Windows Services on a device
Mobile App: Start/Stop/Restart Windows Services as well as set startup type on a device.
12 votes -
App Badging
Can you add application badges for the alert options in iOS that would add an application badge to Atera for alerts, new tickets, and unread ticket responses.
3 votes -
tablet
Please allow splashtop RMM to be launched from an android web browser.
I use an Android Tablet. The Atera interface is better from the browser than it is from the android app. Unfortunately when I attempt to launch splashtop from the browser on Android it failes. I have to use the app to create a romote connection from my tablet.
I'd like the web interface to notice that I'm on an android device and attempt to launch splashtop RMM for android as opposed to Splashtop RMM for windows.
13 votes -
Native Android Biometric Login instead of reliance on browser
For over 6 months now, I have not been able to login to the mobile app on my phone. Even with help from support for this, the only successful login has been setting Chrome as my default browser, rebooting the phone, getting Atera app to open the login in Chrome, then log in, but that forces setting up Microsoft Authenticator app again, but successfully logs out. However, upon logging out of the app (to test), Atera then opens Firefix despite Chrome being set as default. Then when I attempt to login using biometrics, I get "Not Allowed." error (with the…
11 votes -
Mobile app need some features and more of iconic displayed on it
The Mobile App suppose to have more of iconic than the way it is and a little bit darker background and more of better feature i think that will be awsome
2 votes -
Customizable Service Forms for Mobile App
Need the ability to have customizable service forms that can be created on the mobile app. The service form that is created should be able to import into QuickBooks Online and then be turned into an invoice.
9 votes -
GPS tracking for tickets on Mobile App
Mobile app - it'd be great if there was GPS tracking for on-site work allocation on tickets.
8 votes -
Save Ticket View Mobile App
Mobile Ap is rather limited. Ability to save views in the ticket view.
9 votes -
knowledge
It would be cool if technicians could access the knowledge base from the Atera mobile app.
And it would be great to be able to take pictures of equipment with your smartphone and send them to Atera.27 votes -
snmp OID value view in mobile app
It would be helpfull to see the OID Values also in the mobile app
5 votes -
Atera mobile app
viwe the survey state (on OFF) for the machine
we receive alert when down but not when recovery
a view into the mobile app can be better
7 votes -
Chat feature from the mobile app.
The ability to use the chat feature from the mobile app.
63 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Differentiate IP restriction on mobile and web app
IP restriction affects the ability to use the mobile app if a phone uses dynamic IP
9 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Devices Tab
Would be great to have a "Device" Tab on the bottom of the mobile app so we'd have a direct way to access the full list of devices in alphabetical order (with the option to sort)
95 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Mobile App Improvements
Better feature parity between the mobile and web applications.
Faster remote access.
Running Scripts.
Remote command access.
Remote software installs
Search for devices by name.
Remote Agent installs
Better Remote control.679 votes
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