359 results found
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Customer name and date in reports and customise fields reports
Customer name and date in reports not just Auditor (xxxx).xls
and customise fields reports if we want just CPU and RAM or GPU
1 vote -
Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form
Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form
1 vote -
Agent Health Report
The report itself is great, however if I am to show this to a client, and they ask what all the alerts raised were, how am I to know? How am I to know which devices to prioritise installing more memory for? The CPU & Memory Data section is just messy when more than say 5 devices are selected.
If an MSP is to use this to make money, the product needs to be able to identify where this money can be made. A great & simple report idea would be to be able to select a date range, devices…
1 vote -
Include Dates with Expense Reports
When pulling the expense reports it would be AWESOME to have the ticket date included.
1 vote -
Report for all alerts with filters.
I would like to be able to generate a report for all alerts by date, type and status.
1 vote -
Add device column to software inventory reports within the console for uninstalls.
I would like the ability to expand the returned items of a software report to manually uninstall from specific devices.
1 vote -
include availability of agents and monitored devices in a report
See the availability time of servers, agents, monitored devices, etc., how many times it was offline, the time it lasted offline, etc.
1 vote -
Timesheet Report, only show one entry of the ticket
Please have te option the have the ticket shown only one time.
So we see the totaltime spended on the ticket and not per technician.1 vote -
Patch Search & Deploy - Add Column To Show If Agent Is Online or Not
Patch Search & Deploy - Add Column To Show If Agent Is Online or Not
1 vote -
Password protect scheduled reports
Allow the option for both classic & advanced reports to be automatically password protected when scheduled. The idea being that a technician can schedule reports to be sent to customers on a regular basis and report can only be accessed by password. This would allow for reports to be protected without needing to be manually edited by the technician every time using a third-party app.
1 vote -
Include Contact name for each agent.
When running a Audit report, include contact name assigned for each device, as the logged in username may be different to the user.
1 vote -
Report for total number of patches applied
I would like to simply be able to see the total number of patches that were applied to a customer over a specified period of time. This number would be used for monthly reporting to customers to show value.
1 vote -
Model in hardware inventory report
It's important to all the CPU model in the hardware inventory report template you created in the advanced reports. Like the one you see in the Auditor report.
1 vote -
Adding Date Field for Products and Expense Report
In the Products and Expense Report there is currently no DATE column.
It would be quite helpful to add that column. As it stands now, you must drill into each ticket and pull the information1 vote -
3rd Party Version Report
List the current version and latest available version for installed 3rd party programs.
1 vote -
Remote Desktop Users report
In a AD domain environment, users are granted remote control access rights to allow RDP when teleworking. It'd nice to have a complete enumeration report per device. The report whould also take into account broken entries for deleted AD users.
1 vote -
Ability to decide when the IT automation Profile report is sent
Ability to decide when the automated reports gets sent from the IT automation profile. When it runs only an hour later, it always shows as most of them have failed. But 24 hours later, it will show better results.
1 vote -
Exclude Windows 11 from reports
Ability to remove "Windows 11" from the patching reports so it doesn't show as the machines as not updated
1 vote -
Built-in report that displays the KBs that were installed during the execution of an IT automation profile.
It would be nice to be able to get a report of all the KB:s that have been installed on a specific computer/server the last week for instance.
1 vote -
Security Report per Customer
It would be great to have a security report under "Classic Reports" which shows per customer all open vulnerabilities per agent, open ports per agent, found etc.
1 vote
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