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22 results found

  1. Edit Ticket Notes

    238 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alec supported this idea  · 

  2. Project Ticket

    226 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alec supported this idea  · 

  3. Ticket Checklist

    282 votes

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    17 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Alec supported this idea  · 

  4. Notify when device is back online

    297 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alec supported this idea  · 

  5. Ability to archive retired devices

    294 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alec supported this idea  · 

  6. Assign multiple technicians to a ticket

    391 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Alec supported this idea  · 

  7. Sophos Integration

    652 votes

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    Under Review  ·  23 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Alec supported this idea  · 

  8. Integration with Direct messages systems

    825 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Alec supported this idea  · 

  9. Network Discovery: Security Audit

    951 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Alec supported this idea  · 

  10. Office 365 Integration

    1,543 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Alec supported this idea  · 

  11. Mobile Device Management

    2,254 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Alec supported this idea  · 

  12. Atera Dark Mode

    1,698 votes

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    Under Review  ·  94 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Alec supported this idea  · 

  13. Employee Onboarding/Offboarding Feature

    845 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Alec supported this idea  · 

  14. Dark mode view for the agera app Android and IOS please

    82 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Alec supported this idea  · 

  15. NetSuite ERP Integration

    6 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Alec supported this idea  · 

  16. Password protect the Atera agent from end-user uninstalls

    1,580 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Alec supported this idea  · 

  17. Generic or branded agent name

    14 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Alec supported this idea  · 

  18. Alert when agent uninstalled

    1,436 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Alec supported this idea  · 

  19. Atera to Slack channel integration for new tickets

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Alec supported this idea  · 

  20. Slack integration

    30 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alec supported this idea  · 
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