Settings and activity

22 results found

1. Edit Ticket Notes

   253 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Mar 7, 2024

2. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Mar 7, 2024

3. Ticket Checklist

   318 votes

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   23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Alec supported this idea  ·  Mar 7, 2024

4. Notify when device is back online

   384 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Mar 7, 2024

5. Ability to archive retired devices

   321 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Alec supported this idea  ·  Mar 7, 2024

6. Assign multiple technicians to a ticket

   415 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Alec supported this idea  ·  Mar 7, 2024

7. Sophos Integration

   668 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Mar 7, 2024

8. Integration with Direct messages systems

   853 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Mar 7, 2024

9. Network Discovery: Security Audit

   977 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Mar 7, 2024

10. Office 365 Integration

    1,591 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 7, 2024

11. Dark Mode

    1,927 votes

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    123 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

12. Mobile Device Management

    2,311 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Alec supported this idea  ·  Mar 7, 2024

13. Employee Onboarding/Offboarding Feature

    880 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 7, 2024

14. Dark mode view for the agera app Android and IOS please

    97 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 7, 2024

15. NetSuite ERP Integration

    6 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 7, 2024

16. Password protect the Atera agent from end-user uninstalls

    1,628 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Alec supported this idea  ·  Mar 7, 2024

17. Generic or branded agent name

    14 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 7, 2024

18. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 7, 2024

19. Atera to Slack channel integration for new tickets

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 7, 2024

20. Slack integration

    34 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 7, 2024